Angel Duran

GRACIAS POR TODO EXELENTE SERVICIO GRACIAS GRACIAS AGRADESCO AL MUCHACHO QUE ME ATENDIO EXELENTE TRABAJADOR GRACIAS AGRADESCO AL MUCHACHO QUE ME ATENDIO EXELENTE TRABAJADOR More

by MANUEL.LOPEZ.A15 Verified Customer Verified Customer

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I like the service at this dealership, they always try to get the wok done on time and they are very accommodating. I have purchased 2 vehicles from them and I will not take them anywhere else for service get the wok done on time and they are very accommodating. I have purchased 2 vehicles from them and I will not take them anywhere else for service More

by GLENNREEDER Verified Customer Verified Customer

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Muy amables me entregaron el carro lavado des pues de el servicio .muchas gracias exelente servicio .muchas gracias exelente More

by manuel.j1130 Verified Customer Verified Customer

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Got there early and they moved pretty fast even washed my car for me and all my stuff got fix also there’s a pretty relaxed waiting area but you have to get a one of the couch chair seats cause the others hu car for me and all my stuff got fix also there’s a pretty relaxed waiting area but you have to get a one of the couch chair seats cause the others hurt your back More

by DALELATHAM61 Verified Customer Verified Customer

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Horrible experience will never buy a car from your company again Service sucks and Downey facility was the worse company again Service sucks and Downey facility was the worse More

by EROPZ Verified Customer Verified Customer

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All the staff are friendly in the service department cris it's so nice and very helpful thank you it's so nice and very helpful thank you More

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They do a great job and have great snacks and drinks. Very friendly and free Lyfts home and back are very Convenient. Very friendly and free Lyfts home and back are very Convenient. More

by JAQ77 Verified Customer Verified Customer

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Satisfecha por su amabilidad gracias a todos por ser muy amables sigan adelante con sus proyectos very happy amables sigan adelante con sus proyectos very happy More

by ARACELIDOMINGUEZ66 Verified Customer Verified Customer

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Great service and excellent customer service And good luck on the new job today as well and thank you very much for your service luck on the new job today as well and thank you very much for your service More

by arvelazquez70 Verified Customer Verified Customer

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I am writing to express my extreme disappointment regarding damage sustained to my vehicle, 2024 Hunyadi Santa Cruz while it was in the care of Downey Hunyadi for its first scheduled maintenance on regarding damage sustained to my vehicle, 2024 Hunyadi Santa Cruz while it was in the care of Downey Hunyadi for its first scheduled maintenance on [03/04/2025]. Upon retrieving my vehicle on I did see the damage. However the next morning with the sunlight shining on it , I discovered door panel damage to the driver's side door. Given that the vehicle had only been in my possession and your dealership's lot since the service appointment, the damage could only have occurred on your premises. I immediately brought this to the attention of Angel (Service Manager) and Jose Martinez (Service Writer) on [03/05/25 2 8:30 am]. They acknowledged the damage and indicted that repairs would be scheduled within one to two weeks. Subsequently, I received a low-resolution security camera image purportedly showing my vehicle at the time of pickup. This image is insufficient to refute the evidence that the damage occurred while my vehicle was in your care. The congested parking conditions at your facility, as I previously described, create a high risk of such incidents. I am requesting that you take full responsibility for the damage to my vehicle and promptly schedule the necessary repairs. I look forward to a swift resolution to this matter. More

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