Angel Ferrell | Page 2

Makes It Happen This dealership is top notch. I can't say enough good things about them. They split up the process so that you work with multiple people, which I thin This dealership is top notch. I can't say enough good things about them. They split up the process so that you work with multiple people, which I think is great. The no pressure approach is great; and when it DOES come time to a decision, you give them a realistic budget, and if they can make it work, it works. ABSOLUTELY TOP NOTCH! More

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Awesome!!!! Toyota of North Charlotte is awesome on every area. Angel, Will, Michael, Tara were great on every area. This is the second vehicle we have purchased Toyota of North Charlotte is awesome on every area. Angel, Will, Michael, Tara were great on every area. This is the second vehicle we have purchased here and both times the customer care and service has been awesome. We will continue our coming back for you all. Thank you all for your kindness and your service. More

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New car purchase After visiting several dealerships around the Charlotte area, we finally found exactly what we were looking for at Toyota of North Charlotte. Gary gre After visiting several dealerships around the Charlotte area, we finally found exactly what we were looking for at Toyota of North Charlotte. Gary greeted us out front at 8:30pm on a Saturday night. He was very helpful, friendly and informative from the start. Rich went above and beyond making sure that we were happy, listening to our concerns and working with us on the price of the vehicle. David made the signing of the documents smooth and easy and helped to expedite the delivery of our vehicle from detail. I have purchased cars from several different dealerships and this was a much more pleasant experience. There was a much more informative and helpful vibe with not as many surprises or pushy sales tactics as compared to other dealerships. We had a great time purchasing the car and I highly recommend to anyone looking for a new vehicle. Cameron and Nina More

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Long time customer for a reason. I just purchased my 4th work truck (Tundra) from T of NC. The customer service cannot be compared to any other dealer. This is a well run and efficien I just purchased my 4th work truck (Tundra) from T of NC. The customer service cannot be compared to any other dealer. This is a well run and efficient dealership that respects your time and does their best to get you into a vehicle even if you have issues. I had issues that were overcome because this is a dealership that cares and employs sales people like Brian Doyle that make the process easy and make you feel like you are in good hands. You're greeted by friendly people like Elizabeth that walk you to the vehicle you're interested in and are knowledgable about all the features and differences between trim packages. Brian then makes the purchase painless. The announcement on the PA that you have just purchased a new vehicle is followed by the owners manual and keys being delivered to the desk. A bit corny a cheesy? Possibly, but fun none the less. It is a well thought out a choreographed sequence designed to relieve the anxiety of having to deal your best and transition you to the happiness you should be feeling about leaving the dealer in a new vehicle. The paperwork for a new vehicle is daunting these days. David Watts in Finance walks you through it with professionalism, ease and good cheer. He's the last person I saw before leaving with a new truck. Good move. I'll be back when I need a new truck, Thank you. Mark L. More

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Simple and easy I'm giving a 5 star rating because it was earned from the time I walked into the door until I drove my Rav 4 away. Account specialist Brian Doyle and I'm giving a 5 star rating because it was earned from the time I walked into the door until I drove my Rav 4 away. Account specialist Brian Doyle and team made the buying process so simple and easy. I've bought cars from other dealers, and believe me it was agonizing. Walter helped me with the test drive and helping me understand the features of the car. Brian guided me through the next steps easily. And Kierstan Willmot in finance answered my multitude of questions and set my mind at ease. I just want to say Thank You for a wonderful experience. You have my business now and in the future. More

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North Charlotte Toyota Overall was an outstanding car buying experience. Thought trade in was a little low but still loved the North Charlotte Toyota staff! Great Great Grea Overall was an outstanding car buying experience. Thought trade in was a little low but still loved the North Charlotte Toyota staff! Great Great Great staff and would recommend them to anyone. More

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Great place to buy a car When my car broke down they got me in a new car with in a day. Everyone was great to deal with! And they gave me a great deal. When my car broke down they got me in a new car with in a day. Everyone was great to deal with! And they gave me a great deal. More

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Very professional staff = one happy customer I was impressed with the quality of service and the knowledge, professionalism and friendliness of the staff at Toyota of N Charlotte. From the beginn I was impressed with the quality of service and the knowledge, professionalism and friendliness of the staff at Toyota of N Charlotte. From the beginning we were emailing with Angel until we got to Charlotte. Once we arrived at the dealership Matt greeted us at the door then took us for a test drive and answered all the questions we had, Nicollete explained in detail the process and options available to us and Shaderri also was knowledgable in the finance dept. We were welcomed by everyone and instead of feeling pressured to purchase, the staff was very patient in making sure we understood every step of the way and made the decision that best fit our needs. It was refreshing to feel that welcomed and like family in a car dealership. I also like how so many people followed up with calls (Stephanie and David) to make sure everything was ok and we are enjoying the new car. They all made themselves available should we need anything else. We will definitely do business here again in the near future. More

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Service Advisor My wife and I have leased two Camrys from Toyota Of North Charlotte over the past four years. We have always dealt with Ty Cooke as our Service Advis My wife and I have leased two Camrys from Toyota Of North Charlotte over the past four years. We have always dealt with Ty Cooke as our Service Advisor. Ty is very professional, knowledgeable and courteous. Even though we live almost an hour drive away, it is people like Ty that keep us coming back to your dealership! More

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Great dealership to purchase a vehicle from! A comfortable atmosphere and well trained employees and better rates than smaller dealerships . A great place to shop for a vehicle and a very updated A comfortable atmosphere and well trained employees and better rates than smaller dealerships . A great place to shop for a vehicle and a very updated and clean facility. More

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