Angel Otero
Angel Otero at Daytona Toyota

Angel Otero | Page 12

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

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4.6
847 Reviews

ANGEL OTERO 10 YEARS IN CAR BUSINESS I LIKE HELPING AND TALKING WITH GUESTS ABOUT THEIR VEHICLES. ON MY FREE TIME I ENJOY FISHING

Dealership Experience

6 yrs, 5 mos

Industry Experience

15 yrs, 10 mos

4.6

847 Reviews

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847 Reviews of Angel Otero

February 24, 2025

Dealership Rating
Employee Rating

I was disappointed when Angel quoted me a price of $180 to complete a diagnosis to figure out why the light bulb on indicator on the dashboard wasn't showing when the lights are on for my vehicle. I expla More

by KATHLEEN_GALARZA
Workmanship
Service Time
Recommend Dealer
Yes
Feb 25, 2025

Daytona Toyota responded

Thanks for reaching out with your feedback, Kathleen. We pride ourselves on providing transparent and fair pricing, and we would be happy to answer any questions and work with you further. Please give our service expert Aaron Garcia a call at 386-255-7475 ext. 1702 whenever you have an opportunity. Thank you again.

February 23, 2025

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Employee Rating

I was auoted $65 for oil change, charges over $100. Other than that, experience was good. More

by hackenberg.david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Daytona Toyota responded

We appreciate you taking the time to share your feedback, David! If you have any questions or concerns, we're here for you; contact Aaron Garcia at aaron.garcia@daytonatoyota.com and we'll he happy to answer them.

February 21, 2025

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Employee Rating

The wait was too long. 1hr 45 min for an oil change. Unacceptable. When I questioned him, he said people come late and throw off the schedule. My reply to that was have t More

by STEPHRK48
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Steve Robinson

Feb 24, 2025

Daytona Toyota responded

Thank you for sharing your review with us and helping our team learn how we can improve. We understand that your time is valuable and appreciate your patience. We would like to learn more about your experience with our team whenever you are available. Please contact Aaron Garcia at aaron.garcia@daytonatoyota.com and we will be happy to speak with you further. Thank you again.

February 21, 2025

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Employee Rating

very very helpful and kind staff. Only negative is the time frame. It always takes over an hour & a half even when you have an appointment. The lounge is always very clean and neat, p More

by JAYLONNBOO23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Daytona Toyota responded

Thank you for sharing your feedback with us! We appreciate your patience as well while our team made sure your vehicle got the care it needed. Our waiting area is always open to you! We hope you return soon; be sure to check out our service specials online when you do.

February 20, 2025

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Employee Rating

Was able to make an appointment on the day that I needed to. Work was done in a timely fashion. More

by Rj308308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2025

Daytona Toyota responded

Our goal is to make sure you get the service you need in a timely fashion. It's great to hear we were on the ball! Thanks for stopping by, and call us if you ever need us.

February 18, 2025

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Great service, very professional, fast, helpful, comfortable waiting area, great communication, clean and friendly, thank you, More

by MGLIKINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Daytona Toyota responded

Any one of those qualities is something to be proud of; having them all is greatness on another level! You're always welcome here, and we invite you to drop in any time.

February 17, 2025

Dealership Rating
Employee Rating

Angel always takes the time to make sure my service gets done correctly and expediently! He is very friendly and a pleasure to deal with More

by HPJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Daytona Toyota responded

There are lots of words we could use to describe Angel: thorough, friendly, quick, and so much more! We appreciate your review, and Angel always loves hearing from happy customers. Come back any time and we'll be happy to take care of you and your car again.

February 17, 2025

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Employee Rating

The team that took good care of me and answered my questions. Everyone was very professional and helpful. More

by Huey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Daytona Toyota responded

That's what sets our team apart; we make sure our customers are well taken care of every step of the way! We appreciate your glowing review. You're welcome back here any time!

February 16, 2025

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Employee Rating

We bought our car from them which came with free oil changes. I was concerned that, because it was free, we would not be treated the same as someone paying for it each time but I was wrong. They were More

by katznfl401
Recommend Dealer
Yes
Feb 17, 2025

Daytona Toyota responded

We take our offers seriously, especially when they make life easier for drivers like you! It's our way of making sure every drive feels just as good as that first time when you drove your car off the lot. You're welcome back any time. Be sure to check out our other service specials, too!

February 16, 2025

Dealership Rating
Employee Rating

I'm so please that I finely found a dealership like Daytona Toyota for there great people that work there they make you feel good that you are in good hands with them, and you can believe when you leav More

by GILBERTFOX161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Daytona Toyota responded

Hi, Gilbert! It's always great to hear from satisfied customers, especially when it comes with a 5-star rating. Our team is ready to welcome you back any time. In the meantime, have a great drive!

Feb 18, 2025

GILBERTFOX161 responded

Thank you for sending me back a response,i know when i have to bring my car back too the team at Daytona Toyota Im going to be alright!

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