Angel Otero
Angel Otero at Daytona Toyota

Angel Otero | Page 16

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

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4.6
846 Reviews

ANGEL OTERO 10 YEARS IN CAR BUSINESS I LIKE HELPING AND TALKING WITH GUESTS ABOUT THEIR VEHICLES. ON MY FREE TIME I ENJOY FISHING

Dealership Experience

6 yrs, 5 mos

Industry Experience

15 yrs, 10 mos

4.6

846 Reviews

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846 Reviews of Angel Otero

December 04, 2024

Dealership Rating
Employee Rating

Won't be using your servies again. I can't prove it but I'm missing my Galaxy ear buds, a pair of sun glasses and a pair of sunglasses were damaged. The ear buds and glasses were in More

by jframecpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 04, 2024

Daytona Toyota responded

We take your review very seriously, and want to learn more about your experience at your earliest convenience. Please get in touch with us at a time that works for you so we can discuss your recent visit further. Thank you. Aaron Garcia aaron.garcia@daytonatoyota.com

November 22, 2024

Dealership Rating
Employee Rating

Angel did a super job. Explained everything to me. Kept me informed. Afterwards, explained my bill and any needed future service requirements. More

by ANNAP_53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Daytona Toyota responded

Your feedback makes all our hard work worthwhile! We love hearing when team members like Angel put in the effort to satisfy our customers. Thank you, and please stop by again soon!

November 22, 2024

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Employee Rating

I did not appreciate the auto glass people bothering me while I was waiting for my car. They claimed I had 3 cracks in my windshield, but I did not. The auto glass people came and stated that I had NO cr More

by igurney
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Daytona Toyota responded

Thank you for taking the time to share your feedback. We want to make sure that your next visit is a 5-star experience, and we'd like to learn more about your recent visit. Please contact us at a time that works for you. Aaron Garcia 386-255-7475 ext. 1702

November 21, 2024

Dealership Rating
Employee Rating

Service department stated we needed belts replaced that were already replaced. To boot they had the wrong name as the owner of the car. More

by exoticscapes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 25, 2024

Daytona Toyota responded

We are saddened to hear about your experience at our service center and would like to learn more about it. Please contact us when it is convenient for you and we can discuss your experience further. Thank you. Aaron Garcia 386-255-7475 ext. 1702

November 20, 2024

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Employee Rating

Great service Angel Otero always very professional and ready to get your vehicle done as soon as possible! More

by ajbuenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Daytona Toyota responded

We’re so grateful for your 5-star review! It's great to hear that Angel took great care of both you and your car. We’re here for you whenever you need us. Stop by anytime.

November 18, 2024

Dealership Rating
Employee Rating

Great Service and Great Dealership! I would not hesitate to have my vehicles serviced here. More

by cfulton3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Daytona Toyota responded

We’re thrilled you’re happy with our service! Reach out anytime you have questions.

November 14, 2024

Dealership Rating
Employee Rating

Good, fast service . Angle dose a good job explaining the service that was completed and needed. More

by kenhansen348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2024

Daytona Toyota responded

Thank you for your wonderful feedback. We’re here whenever you need us!

November 13, 2024

Dealership Rating
Employee Rating

I can’t say enough great things about these guys. The appointment was easy to get, they were highly communicative, and the repairs were completed on schedule. Daytona Toyota is clearly a well managed More

by Jkincheloe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Daytona Toyota responded

Thanks for the kind words and 5-star rating! We're glad to hear that our team took great care of you and your car. If there's anything else you need, just let us know!

November 10, 2024

Dealership Rating
Employee Rating

I like your dealership, but wish that Angel had told me ahead of time how much my service was going to cost. More

by wggfws3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Daytona Toyota responded

We appreciate your excellent rating! We hope to see you again to provide 5-star service.

November 10, 2024

Dealership Rating
Employee Rating

You should be closed for negligence. My car arrived at Service free of flood as certified by your department yet by the time it gets to Body Shop the vehicle is declared flooded, and you More

by edalgewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 11, 2024

Daytona Toyota responded

We understand your frustration and understand how these are trying times. Our team would like to speak with you further to learn more about your situation. Please call us at a time that works for you. Aaron Garcia 386-255-7475 ext. 1702

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