Angel Otero | Page 74

Awesome, great. Fantastic.to to to to to roebo di the dj rjd fir if did for if did did did ei did did ri rjd fir if did for if did did did ei did did ri More

by LEOJAMESGARCIA Verified Customer Verified Customer

Report | Print

All service performed as documented. Not real happy that they did not perform alligmment when it clearly wad YELLOW. Paintjob not perfect... Recall performed to the best if my knowledge. they did not perform alligmment when it clearly wad YELLOW. Paintjob not perfect... Recall performed to the best if my knowledge. More

by Dee Verified Customer Verified Customer

Report | Print

Quick fast and friendly. I was in and out in less than 30 minutes. Angel was helpful on the questions I had about my car. minutes. Angel was helpful on the questions I had about my car. More

by GMMIRISH Verified Customer Verified Customer

Report | Print

I love the complimentary snacks :) Angel always comes to fetch me from the waiting area when my oil change is done. Everyone is so nice. fetch me from the waiting area when my oil change is done. Everyone is so nice. More

Report | Print

The wait for work to begin was minimal, Angel kept me informed throughout the process and the technician was knowledgeable and taking time to explain how a couple of systems worked so I could make inform informed throughout the process and the technician was knowledgeable and taking time to explain how a couple of systems worked so I could make informed decisions. I was very happy with the service I received. More

by DonnaK Verified Customer Verified Customer

Report | Print

I have dealt with Mike combs with two vehicles now and I have been very satisfied with the results both times I just wanted to thank you for having Mike combs as a sales representative for your Toyota team have been very satisfied with the results both times I just wanted to thank you for having Mike combs as a sales representative for your Toyota team More

Report | Print

Made an appointment, got right in and in 40 min. I was out of there. Angel was very nice and accomodating and answered all of my questions. out of there. Angel was very nice and accomodating and answered all of my questions. More

by LYNCHUMUP Verified Customer Verified Customer

Report | Print

Even though I made my reservation on line, I had to fill out my address an other things on the service papers. had an appointment for a simple oil change and they knew I was waiting it took nearly two hours out my address an other things on the service papers. had an appointment for a simple oil change and they knew I was waiting it took nearly two hours. I saw the car when it came out and expected Angel to come get me. After 15 minutes I went to find him. He was checking someone in. Though there were several people with no customers, none offered to help in any way. your system required me to go stand in line with a cashier after standing in line with the service representative. The car had a fair amount of protective material left in and on the car that I had to remove. There was no indication that the car had been sanitized in any way - full fog or spray sanitation should be standard these days - didn’t see service techs wearing masks. I think I’ll be better off taking it to a drive thru place in the future. Takes less time, avoids have strangers in my car, doesn’t require me to have multiple close contacts, can be done in a touch less procedure. More

by Jim W Verified Customer Verified Customer

Report | Print

Out of 2.5 hours I was there 1 hour was waiting for invoice. Angel was backed up and gave me keys when I complained. Never did get an invoice. No payment was due. invoice. Angel was backed up and gave me keys when I complained. Never did get an invoice. No payment was due. More

by BEACHBUMIR Verified Customer Verified Customer

Report | Print

Worst buying experience I have ever had and I have purchased many cars, new and used. The reasons I did buy a car is the lifetime oil changes, lifetime warranty and I finally got a fair price on the d purchased many cars, new and used. The reasons I did buy a car is the lifetime oil changes, lifetime warranty and I finally got a fair price on the deal. I heard from two different departments that you are not a high pressure dealer but this dealership is one of the worst. Also, three of the people we worked closely with were not wearing masks. We are in the over 65 group and at high risk if we caught COVID. More

by U-turn Verified Customer Verified Customer

Report | Print