Excellent service for my Lexus.
They sent me a video of everything going on with my truck, got it inspected, tires mounted and rotated, flawless, and even washed and vacuumed it.
They sent me a video of everything going on with my truck, got it inspected, tires mounted and rotated, flawless, and even washed and vacuumed it.
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by audiogti
Service Price Transparency
Sep 13, 2025 -
Priority Lexus Newport News responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Lexus Newport News to be a positive one. Please don't hesitate to reach out if you need anything else.
Latoya was great she always effectively addresses m
concerns regarding my vehicle she provides great customer service
concerns regarding my vehicle she provides great customer service
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by Mizpjh
Service Price Transparency
Sep 05, 2025 -
Priority Lexus Newport News responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Excellent service.
clean service center. Friendly associates. Service performed in the time stated. Car was clean after service.
clean service center. Friendly associates. Service performed in the time stated. Car was clean after service.
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by hsrussell
Service Price Transparency
Aug 14, 2025 -
Priority Lexus Newport News responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Lexus Newport News to be a positive one. Please don't hesitate to reach out if you need anything else.
Priority has been a very positive experience, from buying
in 2024 to service in 2025. Excellent dealership.
in 2024 to service in 2025. Excellent dealership.
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by RPH907
Service Price Transparency
Aug 13, 2025 -
Priority Lexus Newport News responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Lexus Newport News, we look forward to having you as a valued customer for many years to come!
This was our first time requesting service at your
dealership and found it to be a very pleasant experience.
dealership and found it to be a very pleasant experience.
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by Antbar41
Service Price Transparency
Other Employees Tagged:
Jose B
Aug 07, 2025 -
Priority Lexus Newport News responded
Thank you for choosing Priority Lexus Newport News and for sharing your experience with us! We hope to serve you again in the future! Safe travels!
The experience was amazing.
Everyone is professional and the service was timely. Great team effort in my observation.
Everyone is professional and the service was timely. Great team effort in my observation.
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by jstbreal
Service Price Transparency
Aug 03, 2025 -
Priority Lexus Newport News responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
First service was performed in a timely manner and the
technicians were very professional as well as nice.
technicians were very professional as well as nice.
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by carpetman100
Jul 31, 2025 -
Priority Lexus Newport News responded
Thank you for sharing your first experience with the Priority Lexus Newport News team! We look forward to welcoming you back with the same level of professionalism and care. Safe travels!
Excellent service, made you feel important, cared about
your car as their own! Definitely recommend!!
your car as their own! Definitely recommend!!
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by GranHoney
Service Price Transparency
Jul 25, 2025 -
Priority Lexus Newport News responded
We truly appreciate your recommendation! Thank you for choosing Priority Lexus Newport News and for sharing your support of our team. See you next time!
On time appointment.
Darrell listened to my concerns and issues, took the vehicle and assured they would investigate. Documented their findings, detailed inside and out
Darrell listened to my concerns and issues, took the vehicle and assured they would investigate. Documented their findings, detailed inside and out and told me to see if problem reoccurred to contact them immediately.
Satisfaction guaranteed with Darrell and the crew.
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by Roger
Jul 21, 2025 -
Priority Lexus Newport News responded
Roger, thank you for choosing Priority Lexus Newport News and highlighting the great work of Darrell and the team!
Excellent service department.
Would recommend Priority Lexus to everyone. If you love your Lexus like like we love ours I would highly recommend them.
Would recommend Priority Lexus to everyone. If you love your Lexus like like we love ours I would highly recommend them.
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by Judicialwatcher
Service Price Transparency
Jul 11, 2025 -
Priority Lexus Newport News responded
Thank you for the outstanding review and recommendation! We are thrilled that our service team always takes such great care of you and your vehicle. See you next time at Priority Lexus Newport News!
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