Angela Hoover
Angela Hoover at Priority Lexus Newport News

Angela Hoover | Page 5

Master Certified Lexus Service Manager

Priority Lexus Newport News

12831 Jefferson Avenue
Newport News, VA 23608

4.8
67 Reviews
4.8

67 Reviews

Write a Review

67 Reviews of Angela Hoover

March 24, 2025

Dealership Rating
Employee Rating

It was a pleasure to meet Jose in the service department. I explained the problem with the shifter in the console and he very patiently explained what needed to be done to complete the repair. The job was do More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose

Mar 25, 2025

Priority Lexus Newport News responded

Mary, we're delighted to hear that Jose provided you with excellent service at Priority Lexus Newport News. It's great to know the repair was handled efficiently and met your expectations. Thank you for sharing your experience!

February 20, 2025

Dealership Rating
Employee Rating

Met my expectations. Mohamed did a good job .i look forward to using the service department. More

by Pheath46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2025

Priority Lexus Newport News responded

Thanks for the positive review! We’re always looking to improve, so feel free to share how we can make your next visit a 5-star one. Priority Customer Relations - feedback@priorityautomotive.com

February 20, 2025

Dealership Rating
Employee Rating

Very pleasant experience quickly getting everything ready great service thank you for your service yes we would recommend you More

by Hurstbeauty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jane Tucker, Matt Perez

Feb 25, 2025

Priority Lexus Newport News responded

We're delighted to hear you had a pleasant experience with us at Priority Lexus Newport News! Thank you for recommending our service, and we look forward to assisting you again in the future.

February 14, 2025

Dealership Rating
Employee Rating

Excellent service. Jose informed me of all repairs and costs. They videotaped each step and the overall condition of the car. More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose

Feb 18, 2025

Priority Lexus Newport News responded

Max, we're delighted to hear that Jose and the team at Priority Lexus Newport News provided you with excellent service. It's great to know you appreciated the transparency throughout your car's repair process!

February 06, 2025

Dealership Rating
Employee Rating

The staff was exceptional and it’s always a pleasure to travel from Richmond to this great location for service, they all made me feel so warm and welcoming and my spirits were lifted the moment I arrived More

by Prettyblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Perez , Jelani Todd and all the wonderful staff in service

Feb 07, 2025

Priority Lexus Newport News responded

Thank you for making the trip from Richmond to visit us at Priority Lexus Newport News! We're delighted to hear that our team made your experience warm and welcoming. We appreciate your kind words and recommendations, looking forward to seeing you again soon!

January 22, 2025

Dealership Rating
Employee Rating

Service manager Kyera was pleasant, attentive and thorough. Work on my car was done quickly. The waiting room had snacks and drinks, but it needed a separate area for those who needed to hold long More

by anna_boykin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

Priority Lexus Newport News responded

Anna, we're delighted to hear that Kyera and the team at Priority Lexus Newport News provided you with attentive service. We appreciate your feedback about the waiting room setup and are glad you're planning to return for future appointments!

January 16, 2025

Dealership Rating
Employee Rating

Staff was polite and professional. Work was done in a timely manner. Lounge was comfortable. More

by cindysix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Priority Lexus Newport News responded

We appreciate the 5 stars! Thank you for choosing Priority Lexus, and we’re here for any of your future needs!

January 07, 2025

Dealership Rating
Employee Rating

Knowable service people (service writer and technician) . Waiting area was very clean. When I came in I was told it would take about an hour or hour and half and I was out in just over the hour. Taylor, my More

by darrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2025

Priority Lexus Newport News responded

Darrel, we're delighted to hear that our team at Priority Lexus Newport News provided you with efficient service and a comfortable experience. It's great to know Taylor checked in on you as well! Thanks for sharing your feedback!

December 30, 2024

Dealership Rating
Employee Rating

My service with Jose was quick, efficient, and exactly what I requested. Roberto the technician did an excellent job and clarified all my questions once the work was completed. Thank you! More

by Mr Goode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Priority Lexus Newport News responded

We're delighted to hear that Jose and Roberto provided you with efficient service at Priority Lexus Newport News. Thank you for sharing your experience, and we're here if you have any more questions in the future!

December 30, 2024

Dealership Rating
Employee Rating

Dealership was courtesy and establishment was clean things were done in a timely manner enjoyed the service More

by nedawhiting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Priority Lexus Newport News responded

We're delighted to hear that you enjoyed the service and found our Priority Lexus Newport News dealership clean and efficient. Thank you for sharing your experience!

...
5

Dealership Inventory (138 Vehicles)

new 2026 Lexus IS 350 car, priced at $52,743
2026 Lexus IS 350
new
Iridium exterior
Automatic
All-wheel Drive
new 2026 Lexus IS 350 car, priced at $51,095
2026 Lexus IS 350
new
Caviar exterior
Automatic
All-wheel Drive
new 2026 Lexus TX 500h car, priced at $75,578
2026 Lexus TX 500h
new
Pearl exterior
Automatic
All-wheel Drive
new 2026 Lexus TX 350 car, priced at $67,447
2026 Lexus TX 350
new
Pearl exterior
Automatic
All-wheel Drive
new 2026 Lexus TX 500h car, priced at $82,521
2026 Lexus TX 500h
new
Caviar exterior
Automatic
All-wheel Drive
used 2024 Lexus RX 350 car, priced at $53,200
2024 Lexus RX 350
used
Caviar exterior
Automatic
All-wheel Drive