Very pleasant experience quickly getting everything ready
great service thank you for your service yes we would recommend you
great service thank you for your service yes we would recommend you
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by Hurstbeauty
Service Price Transparency
Feb 25, 2025 -
Priority Lexus Newport News responded
We're delighted to hear you had a pleasant experience with us at Priority Lexus Newport News! Thank you for recommending our service, and we look forward to assisting you again in the future.
Excellent service.
Jose informed me of all repairs and costs. They videotaped each step and the overall condition of the car.
Jose informed me of all repairs and costs. They videotaped each step and the overall condition of the car.
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by Max
Service Price Transparency
Other Employees Tagged:
Jose
Feb 18, 2025 -
Priority Lexus Newport News responded
Max, we're delighted to hear that Jose and the team at Priority Lexus Newport News provided you with excellent service. It's great to know you appreciated the transparency throughout your car's repair process!
The staff was exceptional and it’s always a pleasure to
travel from Richmond to this great location for service, they all made me feel so warm and welcoming and my spirits were lifted the moment I arrived
travel from Richmond to this great location for service, they all made me feel so warm and welcoming and my spirits were lifted the moment I arrived till the time I left. Just keep doing the great work cause I’m already telling people about the best service and to go and see what I see
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by Prettyblack
Service Price Transparency
Other Employees Tagged:
Matt Perez
, Jelani Todd and all the wonderful staff in service
Feb 07, 2025 -
Priority Lexus Newport News responded
Thank you for making the trip from Richmond to visit us at Priority Lexus Newport News! We're delighted to hear that our team made your experience warm and welcoming. We appreciate your kind words and recommendations, looking forward to seeing you again soon!
Service manager Kyera was pleasant, attentive and
thorough. Work on my car was done quickly. The waiting room had snacks and drinks, but it needed a separate area for those who needed to hold long
thorough. Work on my car was done quickly. The waiting room had snacks and drinks, but it needed a separate area for those who needed to hold long talks on their cell phones. Overall, I was impressed, and I will return for our next service appointment.
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by anna_boykin
Service Price Transparency
Jan 24, 2025 -
Priority Lexus Newport News responded
Anna, we're delighted to hear that Kyera and the team at Priority Lexus Newport News provided you with attentive service. We appreciate your feedback about the waiting room setup and are glad you're planning to return for future appointments!
Staff was polite and professional.
Work was done in a timely manner. Lounge was comfortable.
Work was done in a timely manner. Lounge was comfortable.
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by cindysix
Service Price Transparency
Jan 17, 2025 -
Priority Lexus Newport News responded
We appreciate the 5 stars! Thank you for choosing Priority Lexus, and we’re here for any of your future needs!
Knowable service people (service writer and technician) .
Waiting area was very clean. When I came in I was told it would take about an hour or hour and half and I was out in just over the hour. Taylor, my
Waiting area was very clean. When I came in I was told it would take about an hour or hour and half and I was out in just over the hour. Taylor, my sale man came buy and checked to make sure I was being taken care of..
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by darrel
Service Price Transparency
Jan 08, 2025 -
Priority Lexus Newport News responded
Darrel, we're delighted to hear that our team at Priority Lexus Newport News provided you with efficient service and a comfortable experience. It's great to know Taylor checked in on you as well! Thanks for sharing your feedback!
My service with Jose was quick, efficient, and exactly
what I requested. Roberto the technician did an excellent job and clarified all my questions once the work was completed. Thank you!
what I requested. Roberto the technician did an excellent job and clarified all my questions once the work was completed. Thank you!
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by Mr Goode
Service Price Transparency
Dec 30, 2024 -
Priority Lexus Newport News responded
We're delighted to hear that Jose and Roberto provided you with efficient service at Priority Lexus Newport News. Thank you for sharing your experience, and we're here if you have any more questions in the future!
Dealership was courtesy and establishment was clean
things were done in a timely manner enjoyed the service
things were done in a timely manner enjoyed the service
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by nedawhiting
Service Price Transparency
Dec 30, 2024 -
Priority Lexus Newport News responded
We're delighted to hear that you enjoyed the service and found our Priority Lexus Newport News dealership clean and efficient. Thank you for sharing your experience!
Great service, friendly and knowledgeable staff, and
excellent communication throughout the process. I will definitely be back for future service visits.
excellent communication throughout the process. I will definitely be back for future service visits.
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by CS.DAVIS2
Service Price Transparency
Dec 30, 2024 -
Priority Lexus Newport News responded
We're delighted to hear about your positive experience with our team at Priority Lexus Newport News! Thank you for the kind words, and we look forward to seeing you again for future service visits.
Latoya is a gem.
The best I’ve dealt with. Everything she said was right on point
The best I’ve dealt with. Everything she said was right on point
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by cyberlimey
Service Price Transparency
Dec 18, 2024 -
Priority Lexus Newport News responded
Your 5-star review is greatly appreciated! Thank you for being a part of the Priority Lexus family!