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Angela Hoover
Angela Hoover at Priority Lexus Newport News

Angela Hoover

Master Certified Lexus Service Manager

Priority Lexus Newport News

12831 Jefferson Avenue
Newport News, VA 23608

4.8
61 Reviews
4.8

61 Reviews

Write a Review

61 Reviews of Angela Hoover

January 30, 2026

Dealership Rating
Employee Rating

Very professional and nice to speak with, explained everything to me. I was very satisfied. More

by tunahunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2026

Priority Lexus Newport News responded

That is wonderful to hear! At Priority, we believe that automotive care is just as much about the people as it is about the machines. Being professional and easy to speak with is a standard we set for every member of our team, and we are thrilled that you left feeling very satisfied. Taking the time to explain the "how" and "why" behind your vehicle's needs is how we build trust, ensuring you never feel like just another number in the service bay.

January 07, 2026

Dealership Rating
Employee Rating

The service department is excellent. The videos provided by the mechanics are well done and informative. Jose manages a smooth running department. More

by W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose and Dale Randall do an excellent job!

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Jan 08, 2026

Priority Lexus Newport News responded

We're delighted to hear you had such a positive experience with our service department at Priority Lexus Newport News! Thank you for highlighting Jose and the team's efforts. Safe travels!

January 07, 2026

Dealership Rating
Employee Rating

Mohammed took the time to go over every aspect of my new car and I left comfortable and confident that I could drive and enjoy it. More

by smehr01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohamad Mayassi, Matt Perez , Taylor the Tech assistant.

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Jan 08, 2026

Priority Lexus Newport News responded

Thank you for sharing your experience! We're happy to hear Mohamed ensured you had a comfortable and confident introduction to your new car. Safe travels from all of us at Priority Lexus Newport News!

December 08, 2025

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Employee Rating

Great service and efficient also friendly service, and I was kept posted on the progress More

by Tatee .cummings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2025

Priority Lexus Newport News responded

That's wonderful to hear! We're so glad you had great, efficient, and friendly service, and that you were kept posted on the progress.

November 25, 2025

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Employee Rating

The service at this dealership is top-notch. The staff is cordial, responsive, and get you in and out in a reasonable time. Their caring attitudes make you feel that not just your business ma More

by Silverlex25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2025

Priority Lexus Newport News responded

Thank you for the review! We are thrilled to hear that you've had a top-notch experience with our team. We are grateful for your business and we hope to serve you again at Priority Lexus Newport News!

November 12, 2025

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Employee Rating

Very prompt and always do a great job with service. I love the video updates provided explaining service done. More

by nydeeva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 24, 2025

Priority Lexus Newport News responded

That's wonderful to hear! We're so glad we are very prompt, always do a great job with service, and that you love the video updates provided explaining the service done. Thank you for sharing your positive feedback!

November 04, 2025

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Employee Rating

Just a good dealership, both sales and service. Worth the drive of over 100 miles to get there. More

by smtscottyt67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohamad Mayassi, Jane Tucker, Patrick (Frenchie) Antar, Matt Perez

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Nov 04, 2025

Priority Lexus Newport News responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 08, 2025

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Employee Rating

The technician was very professional & courteous. He explained all scheduled maintenance and estimated wait time. The lounge area was very clean and all maintenance were completed in the estimated More

by Claytonr2d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohamad Mayassi, Patrick (Frenchie) Antar

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Oct 08, 2025

Priority Lexus Newport News responded

We’re grateful and proud to hear that you had such a positive experience with our team! Thanks for choosing Priority Lexus Newport News! See you next time!

October 03, 2025

Dealership Rating
Employee Rating

Priority Lexus always is the most professional, and most of all, knowledgeable when it comes to maintenance on my Lexus. The service staff is always accommodating. Great service team! Ill be back! More

by Monkey_Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Latoya.

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Oct 03, 2025

Priority Lexus Newport News responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Lexus Newport News.

September 24, 2025

Dealership Rating
Employee Rating

I was very impressed with the attention my car was given at my first service appointment. Darrell did a wonderful job and I loved the video! More

by patgryder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell

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Sep 24, 2025

Priority Lexus Newport News responded

Thanks for sharing your thoughts about your experience with Priority Lexus Newport News. We appreciate your business and hope to see you again soon!

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