Anita Hetler
Anita Hetler at Luther Family Buick GMC

Anita Hetler | Page 4

General Manager

Luther Family Buick GMC

3202 36th St S
Fargo, ND 58104

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53 Reviews
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53 Reviews

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53 Reviews of Anita Hetler

January 06, 2021

Dealership Rating
Employee Rating

I am a customer for this dealer since I got my GMC Terrain and I trusted with my car services. However I was unhappy with the last service. I understand sometimes things may not work the way you want More

by ahersiahmed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexander D Schmidt

Jan 08, 2021

Luther Family Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 06, 2020

Dealership Rating
Employee Rating

Andy over at internet sales, and Samantha the sales lady and Tony over at finance and as well as the sales manager were wonderful. I appreciated the disclosures and the delivery to my home. Thank you. More

by johnoketch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Berghorst, Tony Emmerich , DAS Admin, Andy Canaday

Dec 09, 2020

Luther Family Buick GMC responded

Thanks for this awesome review, John! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 20, 2020

Dealership Rating
Employee Rating

Awesome people to work with I would not want to go anywhere else. I got new tires with my vehicle within three weeks I ran over a nail and PAUL told me to bring it in and he would get it taken care of More

by Froemke77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Paul McDonald , Tom Carrier, Jerry Grosz, Luther Representative

Nov 25, 2020

Luther Family Buick GMC responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 22, 2020

Dealership Rating
Employee Rating

Friendly professional service, always make you feel welcome. Never had any problem getting in for service. Information was available on any recalls on warranty work. More

by PROVANBEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Heili, James Jones, Tony Emmerich, Paul McDonald, Jim Jermstad , Mark Carlson, Richard Medley, Troy Weist

Oct 27, 2020

Luther Family Buick GMC responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 24, 2020

Dealership Rating
Employee Rating

It was a pleasant surprise to see they had a honest offer for trade in instead of trying to low ball first just to waste time The ac vents system should’ve been cleaned but other wise everything was grea More

by STEVE.ANDERSON58054
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald, Brent Blatchford , Andy Canaday, Mark Carlson, Karen Ust-Grothmann

Jul 29, 2020

Luther Family Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 24, 2020

Dealership Rating
Employee Rating

Everyone is very good to work with. They are helpful in every thing from closing the deal to showing s as ll the new accessories. Just an awesome bunch to work with. More

by BARRY.OLSON
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Robb Reierson, Kevin Lindgren, Jim Jermstad , Mark Carlson, Tom Carrier, Luther Representative, Troy Weist

Jul 28, 2020

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 21, 2020

Dealership Rating
Employee Rating

Very good absolutely love it! Thanks grandma and grandpa doll!! Very good mileage and is in very good condition. Also very cozy and comfortable. Thanks. More

by Jocelyn.kautzman459
Recommend Dealer
Yes

Other Employees Tagged: Karen Ust-Grothmann

Jul 23, 2020

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 26, 2020

Dealership Rating
Employee Rating

They been very helpful in answering any questions The sales staff has been great passed visits to the service department have been very helpful and very informative More

by Begreenmn
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Larry Mitchell, Nathan Loose , Dale Amsbaugh, Mark Carlson

Jun 29, 2020

Luther Family Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 26, 2020

Dealership Rating
Employee Rating

They screwed up so many times. I started to go elsewhere, I got rid of that money pit Buick Enclave. I now drive Dodge Ram. Happy with the truck and the service I’m getting at a different dealership. More

by dgberr
Recommend Dealer
No

Other Employees Tagged: Robin Tollefson, Kevin Lindgren, Larry Mitchell , Andy Canaday

Jun 29, 2020

Luther Family Buick GMC responded

Thank you for taking the time to provide us with this feedback. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the services we offer. However, it appears the impression you were left with following your visit to our dealership is not up to our standards. We would appreciate the opportunity to turn this experience around. Please contact me directly whenever you have a moment so we can discuss your visit together. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 11, 2020

Dealership Rating
Employee Rating

I like the roomie showroom floor and the spacious outdoor parking the service is good and the selection of vehicles is good The building is very assessable off of interstate which is awesome for dropping veh More

by houskad
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald, Nathan Loose , Troy Weist

May 13, 2020

Luther Family Buick GMC responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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