Anna Swanson

"Brian in the service department took great care of me..."

- JWREAMES Verified Customer

Brian in the service department took great care of me when I brought my Audi A5 in. GREAT CAR !!!!!! Thanks Brian- where is your picture? Thanks Audi!!!!

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"Car completed on time and hand washed with care. Staff is..."

- mrjones Verified Customer

Car completed on time and hand washed with care. Staff is always friendly. Brand new A6 courtesy car provided using iPad and texting to update your service status. Coffee bar well stocked if you wait in the clean and modern building.

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"The process during the the purchase of my new Audi a well..."

- dlkabrick Verified Customer

The process during the the purchase of my new Audi a well done event. My sales person presented the operation of my new auto extremely well and fully.

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"All individuals I met at the dealership were..."

- derekfriedow Verified Customer

All individuals I met at the dealership were exceptionally friendly and very courteous. The salesman was quick responding to my offer and all questions I had.

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"Professional all the way!"

- jandeegibson Verified Customer

Buying a vehicle has always seemed needlessly stressful to me with all the hedging, negotiating and "I'll go ask my manager" lines going back and forth during a "deal." Therefore I tend to avoid the who process and drive my cars forever. This year, however, I decided to search online first to narrow my search for a vehicle, do the research about the car myself and then test drive the car. During my test drive, I arranged for a mechanic to inspect the vehicle for anything I would not have seen or known about this used vehicle. I've never had the pleasure of driving an Audi vehicle, so this was my first experience at Audi of Des Moines. From the internet search on the Audi of Des Moines website to see photos of the vehicle, to the phone call to schedule a test drive to the sales person who educated me about the vehicle to his manager, Todd Watters, who was available to respond to my concerns promptly, transparently and reasonably. All persons were extremely polite, professional and reasonable. When I returned to pick up the vehicle, another sales person (Elvis, perhaps) even said "Welcome Back!" which was unexpected and appreciated. So thank you for making this a genuinely positive and professional experience.

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"Efficient"

- ELFELIC77 Verified Customer

Top notch service, very efficient. Service advisors always very welcoming with smile on their face. Car serviced, returned washed. No surprises , waiting area very comfortable

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