Anne Lakis | Page 4

Amazing experience Leasing my 2019 Chevy equinox was an amazing experience. From the moment I met with my sales specialist Anne I knew I was in good hands. She went up a Leasing my 2019 Chevy equinox was an amazing experience. From the moment I met with my sales specialist Anne I knew I was in good hands. She went up and above any expectations I had and made sure the entire process was fast and easy. The entire Bob Johnson team was incredible to work with and made me feel like family. I am a customer for life. More

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1st service for my TRAX My sales person Ann is always ready to help scheduling was not necessary, did it on a Saturday. Made it easy and convenient All went well, no surp My sales person Ann is always ready to help scheduling was not necessary, did it on a Saturday. Made it easy and convenient All went well, no surprises. More

by lhartma1 Verified Customer Verified Customer

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Great, personalized service I felt I was given personal attention every step of the way. Anne was available by phone or text for all of my questions and worked behind the scenes I felt I was given personal attention every step of the way. Anne was available by phone or text for all of my questions and worked behind the scenes to make my experience as quick and painless as possible. The gentleman I met with to go over my car’s features was knowledgeable and patient and really took the time to answer my questions so that I felt confident driving off the lot. More

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Always great sales and service! I have been using Bob Johnson's for 30 + years, nothing but the best across the board from start to finish, you will not be disappointed! I have been using Bob Johnson's for 30 + years, nothing but the best across the board from start to finish, you will not be disappointed! More

by kevinhedberg Verified Customer Verified Customer

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Surprise! Zach LaValley was able to help me pull ahead into a new lease without any peanalties or carryover payments into my new payments. He was able to get me Zach LaValley was able to help me pull ahead into a new lease without any peanalties or carryover payments into my new payments. He was able to get me into a Chevy Equinox LT AWD like I've been wanting amd a price that worked comfortably for me! Thank You😁 More

by mandybozz Verified Customer Verified Customer

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Excellent I have been a customer of Bob Johnson’s for over 20 years. My experience has always been excellent. From their awesome sales people to the excellent q I have been a customer of Bob Johnson’s for over 20 years. My experience has always been excellent. From their awesome sales people to the excellent quality from the service department. I would never choose any other dealer More

by LRIZZI0 Verified Customer Verified Customer

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Pre sales meeting with sales person and finance Wow. Just wow. I was worried about my credit and going into a dealership and wasting their time asking questions and looking at a bunch of different c Wow. Just wow. I was worried about my credit and going into a dealership and wasting their time asking questions and looking at a bunch of different cars. Anne L and John B from fiance were the best. I shopped asked way to many questions. Ran many different cars and numbers and I can’t believe they put up with me. Just wonderful inside and out. Great people and employees to deal with. More

by rpierre001 Verified Customer Verified Customer

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Disappointed I purchased this vehicle here used, I had a service appointment a week ago Tuesday at 7:30 in the am on my 2016 Honda HRV. I was having a cabin filter I purchased this vehicle here used, I had a service appointment a week ago Tuesday at 7:30 in the am on my 2016 Honda HRV. I was having a cabin filter replaced, the tire pressure light on the dashboard turned off, the engine oil light reset and the chip on the front windshield repaired. And also have the engine oil changed. I dropped the car off and was shuttled home. Sean carter was my service advisor. He would call me when done. I called at 12:30, Sean said the car was not yet in to be worked on. I then called at 4:30 and Sean said it was not looked at, he said would expedite the process. He would call when it’s done. Well, it was getting close to 6pm and hadn’t heard anything, I called and Sean said it would be done with in the hour. I was shuttled back. I went to the service counter and Sean was gone for the day. Another fella said the car is ready, but they couldn’t turn off the tire light or reset the engine oil light because they did not have the equipment to do it. The cabin filter they did not have in stock. But they changed the engine oil. An appointment would be made at a later date for the windshield repair. So they had the car for a whole and all they did was changed the oil. I have called Sean twice and I have not received any return calls. I went to one my local repair shops and they were able to turn off my tire light and reset the oil light in less than 5mins. I need your help here, all I am asking is have my cabin air filter replaced because of the smell it bring into the car with heat on and have the crack on the glass repaired. I have never had any customer service issues when I bought my 2015 Silverado in. At least a phone call back, nothing. thank you,Bob More

by racebob1 Verified Customer Verified Customer

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Efficiency Bob Johnson is the only service center I know where I can drive up without an appointment. The service center is setup to drive directly into their g Bob Johnson is the only service center I know where I can drive up without an appointment. The service center is setup to drive directly into their garage and step into their front office. This is particularly nice on a cold rainy Fall day in western NY. The work is always completed timely and correctly. In a word, complete and total 'efficiency'. More

by KWALTER2 Verified Customer Verified Customer

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Very friendly and accommodating buying experience Working with Anne has been great. She always gets me a great deal. She always knows exactly what I am looking for. To many more Silverados. Working with Anne has been great. She always gets me a great deal. She always knows exactly what I am looking for. To many more Silverados. More

by TDEBADTS Verified Customer Verified Customer

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