Annie Lam | Page 24

Amazing experience ! Located a pre-owned 2013 Jeep Wrangler on line at Jim Butler Kia. We live in Memphis Tennessee and it just wasn't possible to go see and inspect it in Located a pre-owned 2013 Jeep Wrangler on line at Jim Butler Kia. We live in Memphis Tennessee and it just wasn't possible to go see and inspect it in person so I had to rely on photos and the judgment and honesty of Jordan and Annie to get an assessment of the true condition of the Jeep. We struck a deal over over the phone and drove up a few days later to complete the sale. Well the Jeep didn't disappoint, Jordan was spot on with his description and when we arrived, he made sure everything went perfect. We hit the road back home and realized we had forgotten the get our CDs out of our trade, we called Jordan and he shipped them to us! We had an amazing experience buying from this dealer and appreciated the professional, friendly service we got from Jordan and Annie. More

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Absolutely Amazing!! I can not say enough about the amazingly wonderful people at Jim Butler KIA. They went above and beyond to help and get me the car I wanted. I absolut I can not say enough about the amazingly wonderful people at Jim Butler KIA. They went above and beyond to help and get me the car I wanted. I absolutely love my 2015 KIA Forte! Thank you to Andrew for rockin the sales, Justin for your awsome work with my financing and Annie for getting me in there!... You all are superb!! More

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Best car purchase I've ever made Steve was wonderful! Thoroughly went through everything so I didn't have to ask any questions! I love my new car and Steve new exactly what I needed w Steve was wonderful! Thoroughly went through everything so I didn't have to ask any questions! I love my new car and Steve new exactly what I needed without having to tell him a lot of what I was required to have! More

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Great experience at Jim Butler Kia! Everything about my car buying experience at Jim Butler Kia was fantastic. My initial introduction to the dealership was by way of Annie Lam. Annie wa Everything about my car buying experience at Jim Butler Kia was fantastic. My initial introduction to the dealership was by way of Annie Lam. Annie was prompt and courteous during our email conversations. She put me in touch with salesman John Williams. John was great. He showed me 2 nice Kia Optimas. I never felt hassled or pressured at all. The paperwork was a breeze with Justin and it was completed quickly. All in all I had a great car buying experience. More

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Outstanding customer service I received outstanding customer service from the Steve Frossard and Justin Johnson. Steve's level of attention and knowledge was excellent and I felt I received outstanding customer service from the Steve Frossard and Justin Johnson. Steve's level of attention and knowledge was excellent and I felt well advised without having the normal hard sell that most of your competitors force upon potential customers. Steve's sales philosophy was most polite and attentive without being too in my face - overall a delightful shopping experience. He made me feel comfortable in my decision of the car I chose to purchase. In these days of rushed sales-people wanting to "make that sale" and not considering the customer it is nice to have been shown excellent genuine customer service. I greatly appreciated the professional courtesies I was given by Steve and Justin in your finance department who went above and beyond to help me get my first new car! Please know that you have an excellent staff at your store, especially Steve who represents your company in the highest manner. When anyone asks me about my car I will tell them what great customer service I received and send them to Jim Butler Kia...ask for Steve! More

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Kia Soul Purchased a Kia Soul this afternoon. The staff went above and beyond! Thank you for such a great car buying experience! I will definitely recommend Ji Purchased a Kia Soul this afternoon. The staff went above and beyond! Thank you for such a great car buying experience! I will definitely recommend Jim Butler Kia! More

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Positive experience dealing with all the people at Jim Butler. After researching all the brands I was interested in, I found Kia was the car I wanted and Andrew, Annie and Chris made the whole process pai Butler. After researching all the brands I was interested in, I found Kia was the car I wanted and Andrew, Annie and Chris made the whole process painless. I would recommend Kia and this dealership to anybody who wants value, a fair price and a honest approach in selecting a new car. More

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Justin, Tim and Annie have been wonderful to work with from start to finish. They truly work for your business. No markups, no haggling. Tell them what your looking for and what you can afford and they do from start to finish. They truly work for your business. No markups, no haggling. Tell them what your looking for and what you can afford and they do there best to get it for you. Justin did wonders with our interest rates and payments! Their vehicles are marked fair trade per KBB. They gave us top dollar for our trade-ins and the warranties are fantastic! I purchased a Pre-Owned 2013 Kia and it is beautiful, much more car than I thought I could afford! My husband was so impressed, we went back to purchase a Pre-Owned 2013 Chevrolet Silverado. Even though they are a Kia dealer, they beat every other Chevy Dealer in town!!!! Hands down, best experience I've ever had buying a vehicle. I will be recommending Jim Butler Kia to all of my friends and family! Thanks guys! Sincerely, Amanda Partee More

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I enjoyed my time with each person I interacted with to make it possible to take home my new KIA optima. So happy and blessed with the customer service of Ben, Andrew, Annie, and Justin. They were all pl make it possible to take home my new KIA optima. So happy and blessed with the customer service of Ben, Andrew, Annie, and Justin. They were all pleasant and went above and beyond to get what I wanted...I cant wait to go visit them for my first oil change!!! Thanks again!! More

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This was the best car buying experience I have ever had. I wasn't even sure I would be able to afford a new car, but these people made it happen. I was only there 3 hours and I left with a brand new Kia Op I wasn't even sure I would be able to afford a new car, but these people made it happen. I was only there 3 hours and I left with a brand new Kia Optima. All of the staff was so friendly, and very easy to talk with. They figured out what I could afford and what I was looking for, and that is what I got. No pressure, no games, just great customer service. This is the place to come if you are considering a Kia. More

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