Annie Lam | Page 23

I would recommend Jim Butler Kia I enjoyed doing business with Jim Butler Kia . I've bought my last two cars there ( new and a preowned ) and Everyone is always very friendly . They I enjoyed doing business with Jim Butler Kia . I've bought my last two cars there ( new and a preowned ) and Everyone is always very friendly . They try to accommodate and get you exactly what you want . More

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Knowledgable My salesman was very knowledgable about the Kia brand and was very attentive to my needs for a vehicle. He also took the time to find me the right veh My salesman was very knowledgable about the Kia brand and was very attentive to my needs for a vehicle. He also took the time to find me the right vehicle. Although I did not get the vehicle I came to purchase, he tried to find me something similar and I appreciated it More

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Treat you like family A wonderful experience, Derek & Annie treated me like family. There was no pressure to by my new car and I simply love it. Would highly recommend A wonderful experience, Derek & Annie treated me like family. There was no pressure to by my new car and I simply love it. Would highly recommend Jim Butler Kia to my family and friends. More

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The best experience I've ever experienced at any dealership If you're looking for a vehicle I advise anyone to go to Jim Butler Kia. They're very friendly they know what they're doing they get the job done and If you're looking for a vehicle I advise anyone to go to Jim Butler Kia. They're very friendly they know what they're doing they get the job done and overall the hospitality is overwhelming to the point that you never want to leave. There Sales representative, customer service representative and financing manager all are awesome. More

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Helpful Annie was extremely patient and helpful the whole time I was searching for my new vehicle. Not pushy. She went above and beyond to answer my questio Annie was extremely patient and helpful the whole time I was searching for my new vehicle. Not pushy. She went above and beyond to answer my questions in a timely manner More

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Great buying experience! Our salesperson Rodger was knowledgeable, helpful and great to work with. Best buying experience ever. I would highly recommend Rodger and Jim butler Our salesperson Rodger was knowledgeable, helpful and great to work with. Best buying experience ever. I would highly recommend Rodger and Jim butler Kia for your next vehicle purchase. More

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Great service and easy buying process! This is a very nice facility. Very clean, organized, and the sales staff were very helpful. Terry did a great job helping me into my brand new Kia! Th This is a very nice facility. Very clean, organized, and the sales staff were very helpful. Terry did a great job helping me into my brand new Kia! Thanks Terry!! More

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Derek is a professional Jim Butler represenative Derek treated us in a professional manner. He was always polite, helpful and left the impression that, even though he was an employee of Jim Butler K Derek treated us in a professional manner. He was always polite, helpful and left the impression that, even though he was an employee of Jim Butler Kia, he was doing his best to see that we were making the right decisions and choices. More

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Simply the best dealer in St Louis! I set out to purchase a crossover SUV and finally decided on a Kia Sorrento. I live almost exactly between two different Kia dealerships. Jim Butler w I set out to purchase a crossover SUV and finally decided on a Kia Sorrento. I live almost exactly between two different Kia dealerships. Jim Butler was slightly further away but from the moment I walked in I could tell it was noticeably different than the other. I had sticker shock and was a little wishy washy about my purchase but the whole crew up at Jim Butler made me feel right at home. One evening my sales person Drew was off for the day and I was getting close to a decision but wanted one more test drive. I was in the area about 45 minutes before they were going to close and though I would stop in and see if that was possible. Amazingly within 1 minute of walking in the door I was approached by one of the gals from the office and started to tell her my story and she knew who I was even though I had never seen her before and she had me out the door with the Sorrento in less than 15 minutes. Amazing! Another sales person Jerry answered questions for me in Drew's absence and I never felt like it was a bother to him. The finance guy Justin was amazing and I did not feel pressured at all! My last 3 vehicles have been Kia's and now I have a top notch dealer to back it. One more thing if feel is worth mentioning. I bought the car on a Saturday and wanted all weather mats. The parts people had gone home and I was advised I could pick them up on Monday. By the time I got back on Monday I had noticed my chrome wheels did not have locking lug nuts so I purchased some. I was talking to the parts guy (sorry but I don't remember his name) and asked him if the service guys could put them on for me a 2 minute job. He replied there would be an $85 charge. I told him thats crazy half jokingly and about that time I saw a light bulb go off in his head. He asked me where the vehicle was and grabbed my key and said I will be right back. 5 minutes later I was ready to go. I thanked him when I got the key back and told him I admired him for taking the initiative to do the right thing. I just spent $43,000 dollars on a vehicle and to charge me $85 a day later to do 2 minutes worth of work would have soured my opinion of the dealership. Once again they showed that they are first class operation! Thanks to every one there especially Drew for sticking with me and never making me feel like I was a pain! I never right reviews this long but feel compelled to do so this time. More

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Excellent!!! When I walked into this dealership, I was aggreviated. Not because of them, but because another dealership had given me the run around and made my car When I walked into this dealership, I was aggreviated. Not because of them, but because another dealership had given me the run around and made my car shopping experience unpleasant so far. I had a few requirements I wanted to meet and was wanting a certain style with certain options. If I had went to Jim Butler in the first place, that would have never happened. From the moment I walked in to the moment I walked out was great. They were very welcoming, friendly, and made sure I didnt feel rushed with my decision. On top of a great sales team their finance team was awesome as well. Made me feel like family. They not only met my requirements but exceeded them. I ended up with a beautiful Kia Optima and couldnt be happier. I recommend this dealership to ANYONE Rather you or new to the Jim Butler family or Kia all together they will take care of you from start to finish. More

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