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Anthony Basilici
31 Reviews
I have proudly dedicated my entire automotive career to the General Motors family, beginning in 2007 and advancing through nearly every level of dealership operations. My journey started as a Detailer and Greeter before progressing through roles including Loaner Coordinator, PDI Technician, Service Advisor, Assistant Service Manager, and ultimately Service Director. Today, I oversee service operations for all three Family Ferraez Automotive franchises: Chevrolet, GMC, and Buick. My success has been built on a simple philosophy: treat people the way they deserve to be treated. I am passionate about developing and mentoring team members, helping them grow professionally while creating a culture founded on respect, accountability, and genuine care for both employees and customers. I work closely with my management team to continuously improve, embrace change, and adapt to the evolving needs of our industry.
Read more31 Reviews
Write a ReviewDealership Experience
17 yrs, 10 mos
Industry Experience
18 yrs, 11 mos
Specialties & Trainings
Team Development
31 Reviews of Anthony Basilici
September 14, 2024
everyone was very nice and helpful . waiting area was very clean , my car was finished quickly waiting area was very clean , my car was finished quickly More
by jbern29
Verified CustomerOther Employees Tagged: Jim Knoeller, Sal Lombardino, Kenny Rodas, Scott Morrison , Bryan Ferraez, Chad Ferraez, James Fibraio
May 08, 2024
Andrew was very helpful with showing me vehicles that I requested to see. He was very respectful and not pushy which I liked; so I didn't feel pressured. requested to see. He was very respectful and not pushy which I liked; so I didn't feel pressured. More
by deddy38514
Other Employees Tagged: Andrew Tina , James Fibraio, Steven
October 21, 2023
Great service very convenient valey service saves me alot of time to do other things while my car is getting serviced of time to do other things while my car is getting serviced More
by mattcamero68
Other Employees Tagged: Joseph Anthony, Angel Alvarez, Brian Palma, Kenny Rodas, Scott Morrison , Drew Anzalone, Nick Bryant, Erik Dimayuga, Jay-R Duque
September 22, 2023
I scheduled an 85k mile service via their website, which clearly states the cabin air filter replacement is included in the total price. After the service is complete, the bill charged me for an additional clearly states the cabin air filter replacement is included in the total price. After the service is complete, the bill charged me for an additional $50 for labor + $49.95 for the filter. Both are overpriced, btw. So I asked my Service Advisor about this, and he stated this is an additional charge. Feeling I was not going to get progress with this person, I thanked them for their time and went home. Once home, I verified (again) the website showing that the Cabin Filter replacement is included. I then emailed Anthony Basilici (Service Manager) to ask how I should proceed. This was on September 9, 2023. Understanding people take time off, etc I let it go for a few days. It is now September 22 which I think is a reasonable amount of time to expect a response - but unfortunately there has not been one. I would advise anyone to look at their paperwork carefully. I'm also interested to find out more what an "Electronic Documentation Storage Fee" is, as it is an additional $4.99. For what? More
by djb6
September 05, 2023
Excellent Customer Service for over 20 years! So easy to work with! Honest and Friendly :) So easy to work with! Honest and Friendly :) More
by mcaloons
Other Employees Tagged: Angel Alvarez
June 24, 2023
As always, great service, staff is always professional and personable, our vehicles are kept in excellent condition and personable, our vehicles are kept in excellent condition More
by 148BDK
Other Employees Tagged: Angel Alvarez, Brian Palma , Nikko
April 30, 2023
The service is friendly and professional and the facility is spotless i highly recommend this dealership is spotless i highly recommend this dealership More
by jimandpookie
Other Employees Tagged: Joseph Anthony, Kenny Rodas, Javier Moron , Nick Bryant, Jay-R Duque, Bryan Ferraez, James Fibraio, Rich Price, Evan Rosencranz
December 17, 2022
My recent purchase of a 2023 Chevy Bolt EUV went very well and I’m pleased with my new vehicle. The EV specialist Harry DiPietro made the experience quick and enjoyable, and I appreciated his insight, as well and I’m pleased with my new vehicle. The EV specialist Harry DiPietro made the experience quick and enjoyable, and I appreciated his insight, as an EV enthusiast, in to world of EV ownership. More
by dsuprina
Other Employees Tagged: Harry DiPietro , Drew Anzalone
August 31, 2022
Bridgewater Chevy service staff continues to exceeded my expectations when I have Chevys Service staff resolve issues with my Chevy cars. expectations when I have Chevys Service staff resolve issues with my Chevy cars. More
by TUFISSES
Other Employees Tagged: Jim Knoeller, Kenny Rodas, Scott Morrison
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