Anthony Hartley | Page 17

I was recommended by a friend to Planet Honda because I was considering buying a Honda Accord. My friend worked with Anthony Hartley and was so pleased with his service that she thought I would like work was considering buying a Honda Accord. My friend worked with Anthony Hartley and was so pleased with his service that she thought I would like working with him too. She was so right! Anthony was terrific. He was patient, considering this was the first time I was buying my own car. He also helped me work within my budget. I felt very comfortable with Anthony's knowledge of the car and with the dealership. Everyone there was very friendly and made me feel very comfortable. I did buy that Honda from Anthony and I am very very happy driving it. I will recommend Anthony and Planet Honda to everyone wanting to buy a Honda. A great Dealership...a great salesman. More

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Another great experience.there is a reason y I keep going back Anthony is the best salesman I've ever dealt with. He works hard to get u the best deal possible. I would recommend him to anyone. back Anthony is the best salesman I've ever dealt with. He works hard to get u the best deal possible. I would recommend him to anyone. More

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I went to Planet Honda and waited for a few minutes and nobody helped me. As a salesperson approached, I asked if someone can help me as I am interested in a new car. I told him, give me your best price nobody helped me. As a salesperson approached, I asked if someone can help me as I am interested in a new car. I told him, give me your best price and he quotes me MSRP. Really??? He states that he is trying to make a sale and I am trying to buy and what is my price. I asked him what is the best offer and still wanted to quote MSRP and now I am getting tired on this game and was about to walk out. He then stated a number and said will this be good and I stated that yes but will need to consult with my wife and will be back tomorrow as it sounds good. In his defense he did say he had to speak with his manager. That afternoon I tried emailing him as well as contacting him by phone with no response as I wanted to be there early and buy the car. About to give up until he called. I wanted to confirm if the price was good and he stated he couldnt say over the phone. I asked him what are the possiblity of that price and he stated that he does not think it was unreasonable. I told him great as I do not want to come over there and find out differently. In my mind that means yes as he couldn't state it over the phone. I get over there the next morning a few minutes before it opens and spoke with him. As I told him the price we agreed he said he had to take it to his manager. In the meantime while talking to us, another customer greets him and he stated to them that he will only be a few minutes with me. I am thinking great, its a done deal. He comes back and the price he quotes is 1,400 higher than what he led me to believe. Now I am upset as I woke up early on a Saturday to come down expecting to buy a new car and then get another quote from him. What makes me more suspect is that he tells the other customer he will be only a few minutes. Does that mean he knew the deal would not go thru or did not care for us and wanted to service the other customer he seem very friendly with. This has been a bad experience from the start with no attention until I had to ask for help, getting a salesperson that haggled at MSRP and then tried to switch his price. I heard great reviews about this place and really wanted to have the Planet Honda experience and be a loyal client as in a couple of years I would need to buy cars for my kids. But I cannot recommend this place based on the experience I had received. More

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Anthony Hartley was my salesperson. He did an excellent job working with me throughout the buying process. He addressed all of my concerns, worked with me on all of the paperwork, and explained the functi job working with me throughout the buying process. He addressed all of my concerns, worked with me on all of the paperwork, and explained the functions of the vehicle. His customer service was great and he made himself available for any future questions that I may have. Jay Morris, the sales manager, was there at every step of the process to make me comfortable and to help with any questions that I had. He followed up with me following the purchase to make sure that everything was good. Margaret Cummings worked with me on the financing. She was very patient in explaining the paperwork and process. The overall experience at Planet Honda was good and I would recommend Anthony to friends and family looking to purchase a vehicle. More

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Anthony was awesome! Took good care of me and I am very happy with my new Pilot! Other dealerships were not as friendly and helpful, and this is why I will always be a repeat customer because of how well happy with my new Pilot! Other dealerships were not as friendly and helpful, and this is why I will always be a repeat customer because of how well Planet Honda always treats me! More

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My husband and I were so pleased with Anthony. He was abolutley such a pleasant person to deal with. I will most definatley recommend my family and friends to deal with him. Thanks again Anthony and Plan abolutley such a pleasant person to deal with. I will most definatley recommend my family and friends to deal with him. Thanks again Anthony and Planet Honda! More

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Anthony worked with my wife and I to find the best deal that fit our budget. We needed two vehicles and Anthony worked with us so that we were able to meet our needs. He was very straightforward with us, e that fit our budget. We needed two vehicles and Anthony worked with us so that we were able to meet our needs. He was very straightforward with us, extremely professional, and very personable. Jay Morris and Fred Gardiner helped complete the deal and were both very professional as well. Overall these gentlemen made what can be a painful experience as smooth as possible. All three explained what was taking place at the various stages of the sale and always made sure we understood and were clear on what the details were. I would recommend Planet Honda to anyone looking for a vehicle and would recommend they work with Anthony to find a vehicle that met their needs and a deal that fit their budget. More

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I visited Planet Honda with a Honda Accord that I had already leased from them. The lease was not yet due but I was ready to explore my options. I liked the Accord but didn't want another one. I was real already leased from them. The lease was not yet due but I was ready to explore my options. I liked the Accord but didn't want another one. I was really looking for a 4 wheel drive vehicle and probably not going to lease a Honda next time. My opinion definitely changed when I worked with Anthony Hartley. Anthony was a very professional and courteous salesperson and helped convince me that their was a Honda to meet my needs. Anthony is an excellent salesperson. He got the job done without being overbearing and making me feel rushed or over sold. This was the first time I had looked for a car by myself and it was a very challenging experience. Anthony made it comfortable. I think your dealership offers fine service and everyone I met was very helpful. Anthony is a real asset to you company! Sincerely, Carole T More

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Found this dealership excellent. Have bought several Found this dealership excellent. Have bought several Hondas from Planet Honda over the years because I have found this dealership the best. Have bou Found this dealership excellent. Have bought several Hondas from Planet Honda over the years because I have found this dealership the best. Have bought 3 new Hondas within the last month. Sales people were very friendly and knew their product. Answered all related questions. Would highly reccomend going to Planet Honda for your next purchase More

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almost 3 weeks ago i trade-in my old Honda C-RV and bought a new Honda Pilot. Just a few words about my expirience. Great sales person, Anthony Hartley, he took care of everything, made it very fast an bought a new Honda Pilot. Just a few words about my expirience. Great sales person, Anthony Hartley, he took care of everything, made it very fast and easy. All was good, except for i got riped off by finance manager Margaret (not sure about last name, i guess Cummings). It's inderstandable, that all dealers trying to get extra buck from every customer, but telling an obvious lie means disrespecting a customer. Margaret told me that i can't keep my old lisence plates, because, ATTENTION!!!, i'm buying car with bigger engine, that's why i have to register a new lisence plates!!! And she actually forced my to pay for a new registration, but few days after, what an irony, a girl from Planet Honda DMV department called me and said that she cannot find some paper where it says what option i choose, new registration or keep old one. Quite "professional":-). Well i choose to keep old plates and get refound, btw got refound without any problems. Bottom line, good company, professional sales persons, friendly enviroment, but there is always sombody who can spoil your impression. More

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