"If they have what you want, go here, if not...still go here."
- S. Myerscough
I, like many, have had the displeasure of dealing with many different dealerships over the years. Most of the time, at best, I am left feeling a sense of relief when I am done. At worst, I am left feeling like a dozen showers won't get the slime off.
From the start, everything about this place felt different. When I initially called about the vehicle, Luis quickly answered all of my questions, the biggest one being that they charge no dealer fee. In looking for this car, I had called at least 6 different dealerships and ALL of them hid their real price by charging a "dealer fee" and, no matter what, I was not going to work with a dealership that did that. I was actually skeptical that he wasn't telling the whole truth (not anything to do with him, just my bad experiences in the past), but I can confirm after everything was finished, all I paid was the advertised price plus tax, tag, and title. No BS, just complete upfront pricing and honesty all the way through.
I am from St. Louis and flew in for a specific car they had. The sales rep, Jarrell picked me up personally from the airport (an hour away) and was really awesome to work with. He made the entire process not only painless but actually enjoyable, which is the way it should be when you're buying such an expensive and personal item.
Again, because of past experiences, I was worried that once we got to the dealership, they would put some paperwork in front of me that added hidden fees that we never discussed, but no point did I feel anything but top-notch service and ZERO pressure on anything. I only wish I lived closer because then I could use their service department.
You would think this kind of service and no pressure sales would mean you pay a bit more, which would be fair, however, on top of all this, the pricing on the car I bought was the absolute lowest for what I bought in the ENTIRE country. I know this is true as I researched my car for over a month and scoured all the major used car sites plus facebook, ebay and craigslist. The deal was so good, there wasn't even a private owner sale that could beat it.
I cannot recommend this place highly enough and will definitely be starting here on any of my future car purchases.
"Leasing a new car."
The dealership experience was excellent! My salesman's name was Kyle Robertson. Kyle gave us Straight Talk and was open and friendly and definitely a non-intimidating experience. He answered all questions and encouraged test-driving vehicles to find one that would suit my needs.
I am a return customer to Phillips Chevrolet because of Mark Catera. Mark treated me so well on my first Phillips purchase I came back to purchase another vehicle. My third so far from Phillips.
"Wonderful staff and great cars!!"
We were looking around for a long time now researching and looking for the right car for our family!! We found this Dodge Grand Caravan online at Frankfort so we gave them a call and went to test drive and stuff!! As as soon as we pulled up they knew who and what we were there for!! Lynn was great thank you again!!
- 1st time buyer
bought my son his first vehicle from phillips and we both couldn't be happier. from the sales process to the finance department. highly recommend phillips
"New Suburban Purchase"
I was shopping all over Saturday, May 26th only to end up with drama and fake prices but not at my last stop Phillips. Honest people and real prices! Tom Kelly and Brian McMahon are the best. They listen and know what the customer wants. Then once we hit finance, Anthony McAuley was so amazing and treated us like family. This is the go to Chevy dealership and blows its competitors out of the water in every aspect throughout the car buying process. Thanks for treating us like family and with respect!!
"Purchased a new Traverse "
Had a great experience when I bought my car. People there were very friendly. Amber, my sales person, was very knowledgeable and answered all my questions. I recommend Phillips Chevy to everyone
"Fast and efficient "
5 stars for the crew At Phillips! Ryan got me my new Car in a quick and timely fashion. I highly recommend this place to everyone and will be back in the future!
"Returning customers "
- Returning customers
Been buying cars for years at Phillips. Great service and nice people.
Warren was very helpful in finding us a car to fit our needs and budget. Thank you!
Matt and Anthony were very kind and nice.
Picking the car up was quick and easy.
Would recommend this dealership and Warren if you’re looking for a new vehicle.
"Fast and easy purchase of 2018 Equinox"
Lisa Gonzalez was so fun to work with. She knew all of the options that came on all the cars I was looking at. She found me exactly what i was looking for and explained all of it's features. I would refer anyone I know to Lisa to purchase a car!
Just wanted to give a Huge shout out to Joe Luque for all his help in finding me the right vehicle for me, He was very pleasant and not pushy and felt he really listened to my needs.THANKS Joe.....