Anthony Nicholas | Page 117

Always Exceptional Lokey Nissan always makes saving money a priority and I trust their advice every time. My service advisor was friendly and thoughtful as he made sure Lokey Nissan always makes saving money a priority and I trust their advice every time. My service advisor was friendly and thoughtful as he made sure I got out of the dealership in time for work. You know it’s a good dealership experience when you leave smiling! More

by COURTNEY Verified Customer Verified Customer

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Great staff! My experience with the Clearwater Lokey Nissan has allways been nothing short of excellent. The staff was very professional and very willing to accomo My experience with the Clearwater Lokey Nissan has allways been nothing short of excellent. The staff was very professional and very willing to accomodate any issues. More

by TATJANAPJETRI Verified Customer Verified Customer

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Great customer service as usual I recently woke up to a dead battery in my Rogue. I called the dealership before I called AAA, and I was told just by describing my car's symptoms wha I recently woke up to a dead battery in my Rogue. I called the dealership before I called AAA, and I was told just by describing my car's symptoms what the problem was, better than AAA could predict. AAA tried to tow me to another shop, but I refused, because I know the level of service that I always receive at Lokey Nissan. Even without an appointment, on an otherwise very busy day, the dealership allowed me to bring my car in and I was on my way again within 90 minutes. More

by ptate8251 Verified Customer Verified Customer

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Well run service center! Working with Loley all the way around has been a great experience. From sales (Mike Murray) to finance to now service....Lokey is top knotch!! Tha Working with Loley all the way around has been a great experience. From sales (Mike Murray) to finance to now service....Lokey is top knotch!! Thank you Mr. Lokey for running such a great organization with people who will go the extra mile!! More

by JADINO71 Verified Customer Verified Customer

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Great customer service!!!! I've been going to this dealership for over 3 years and the service is juts excellent. They explain everything very well and are very patient. I've been going to this dealership for over 3 years and the service is juts excellent. They explain everything very well and are very patient. More

by LVALENCIA602 Verified Customer Verified Customer

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Friendly efficient service Always have received quality work, good customer service, nice environment in waiting area with wifi and ample seating. Clean environment vehicle alw Always have received quality work, good customer service, nice environment in waiting area with wifi and ample seating. Clean environment vehicle always returned in good condition More

by devon.alsobrook Verified Customer Verified Customer

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They are always pleasant and should there be a follow issue their attitude does not change. I've dealt with other dealerships and should you come back saying the problem is s and should there be a follow issue their attitude does not change. I've dealt with other dealerships and should you come back saying the problem is still there they act like you are crazy and wasting their time. More

by JP_MANFRED Verified Customer Verified Customer

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third time the charm I bought a certified preowned, purchased and extended warranty. The vehicle had a vibration and jerk in transmission. Didn't notice on short test driv I bought a certified preowned, purchased and extended warranty. The vehicle had a vibration and jerk in transmission. Didn't notice on short test drive befor buying. First time, told that it was normal. Second, reprogrammed. Third, rebuilt, and replace. Everyone was so nice and friendly to get me to this level. More

by roadhog Verified Customer Verified Customer

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Service Advisor “Chuck” not customer oriented First, we were not acknowledged by Chuck. For quite awhile he ignored us and kept doing the task he was involved with. Other service advisors were sp First, we were not acknowledged by Chuck. For quite awhile he ignored us and kept doing the task he was involved with. Other service advisors were speaking up to say “he’ll be with you” as they seemed embarrassed by his being zoned out.. Next, he rudely, without saying “excuse me”, reached at my waist and grabbed a service form from the front of the counter. I had to step back as he approached, and I said, “excuse you!” He still was not phased. He may be a brilliantl car guy, but totally lacks in customer service and common courtesy. After finally talking with me, his manner was blunt and demanding. After taking my information, he got “Dave” to shuttle us home and told us to get his card so he could pick us up the next morning to come back to the dealership. Next am at 10am, I call Dave and he is unavailable as he is Tampa. So I got a neighbor to drive me. Upon arrival at about 11am, Chuck was not at his desk. “He May be at lunch.” Another advisor ran my credit card, but did not review what work was done or what the technician had reported on the checklist of future items that need attention. I asked him about Dave, and he said Dave was not the right person who would pickup in Dunedin. So Chuck had given us bad information which led to a further thwarted expectation. Then an assistant brought my car up and parked it where I could not drive it out safely. I had to ask him to bring the car out to where I could drive it. Overall, not a good experience. My car is a 2013 Nissan Altima which had to have its transmission replaced at 63,000 miles. Out of warranty. No, I will not use this service department again and NO, I will never buy another Nissan. More

by donnaearles Verified Customer Verified Customer

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Awesome Service as Always Everyone always takes care of me. But Anthony went out of his way with a battery issue and got it replaced and had me back on the road with my rogue Everyone always takes care of me. But Anthony went out of his way with a battery issue and got it replaced and had me back on the road with my rogue washed and vacuumed in no time. More

by MMM10956 Verified Customer Verified Customer

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