Anthony did a great job communicating and aligning
expectations on the service of my vehicle. In particular, Anthony was very helpful with the installation of the new windshield.
expectations on the service of my vehicle. In particular, Anthony was very helpful with the installation of the new windshield.
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by Plennon410
Verified Customer
Verified Customer
Service Price Transparency
Nov 21, 2022 -
Rallye BMW responded
Thank you for the great review! We appreciate your business and we will pass along your feedback to Anthony. Safe travels until we see you again at Rallye BMW!
My Experience with Anthony was the worse.
Unprofessional needs more skill like a person.! xxxxxxxx.!
Unprofessional needs more skill like a person.! xxxxxxxx.!
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by cruzhamiltonb2013
Oct 27, 2022 -
Rallye BMW responded
I'm sorry that you had this frustrating experience. We use them to learn from our mistakes and improve the experience for the next guest. If you’re willing, I’d love to hear more about what happened during your visit. Would you please give me a call at your earliest convenience? Thank you, Chris Blanco - Service Manager - 516-833-4862
Mr Patel and Mr.
Lindsay were extremely helpful and professional. Also very knowledgeable and answered all my questions.
Lindsay were extremely helpful and professional. Also very knowledgeable and answered all my questions.
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by Maril101
Oct 13, 2022 -
Rallye BMW responded
Thank you for this great shoutout to our team here at Rallye BMW! Come by anytime!
Oct 13, 2022 -
Maril101 responded
Sorry i meant Mr Persaud not patel. I apologize.
Clear communication and vehicle had no scratches or
damages. Service advisor (Anthony) was very professional and accommodating.
damages. Service advisor (Anthony) was very professional and accommodating.
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by spta97
Verified Customer
Verified Customer
Oct 07, 2022 -
Rallye BMW responded
Thanks for trusting Anthony and the Rallye BMW team to get the job done. Have a great day! - Rallye BMW
Very good and informative I received great service and my
advisor was very knowledgeable and was available to answer all of my concerns.
advisor was very knowledgeable and was available to answer all of my concerns.
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by ROGERGROGAN007
Verified Customer
Verified Customer
Oct 03, 2022 -
Rallye BMW responded
Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Rallye BMW team. Drive safely, and we hope to see you back again down the road!
STEALERSHIP!
! Every time I come in for a routine maintenance appointment, I'm told I need to repair this or that. The parts and labor they charge are ridiculous,
! Every time I come in for a routine maintenance appointment, I'm told I need to repair this or that. The parts and labor they charge are ridiculous, especially when I look up the part and it costs a fraction elsewhere. Service is just under average, they don't clean your car and leave it dirty. I even spoke with a manager, Adam, and he was just not helpful and unknowledgable (dumb, in other words). These past experiences have given BMW a bad rep in my mind, and will not recommend to others.
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by JOCELYNCB
Verified Customer
Verified Customer
Other Employees Tagged:
Adam Romano
Sep 27, 2022 -
Rallye BMW responded
We want our customers to rely on us for solutions and support so as you can imagine, this feedback is disappointing. I apologize if you feel our pricing is unfair as we strive to keep it accessible and in line with the current market. We are always looking for ways to improve and will use this feedback as an opportunity to further our training so our guests can get the most out of their visits with us. If you have any other questions that I may be able to assist with, please reach out.
Chris Blanco - Service Manager - 516-833-4862
Antony was really good at explaining the problem with the
car. Arranged transportation for me
car. Arranged transportation for me
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by IMOUNTAIN1
Verified Customer
Verified Customer
Sep 13, 2022 -
Rallye BMW responded
We will certainly let Antony know you had a fantastic experience working alongside him to get your vehicle back on the road. Thank you, from the Rallye BMW team!
Nice courteous service and able to accommodate customer
needs. Car wash is also a big plus. Never had a issue for service at this place.
needs. Car wash is also a big plus. Never had a issue for service at this place.
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by PKACA
Verified Customer
Verified Customer
Aug 22, 2022 -
Rallye BMW responded
Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Rallye BMW team. Drive safely, and we hope to see you back again down the road!
Good people working.
Personalized service. Saturday hours are helpful . I like the location and hours.
Personalized service. Saturday hours are helpful . I like the location and hours.
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by IMOUNTAIN1
Verified Customer
Verified Customer
Aug 19, 2022 -
Rallye BMW responded
Thank you for the stellar review of Rallye BMW! We appreciate your business, see you around.
I always go to Anthony to handle my car while being
serviced. Always ask for him. Very respectful and excellent service. The service manager Chris. Always helpful and on point with everything. Thank
serviced. Always ask for him. Very respectful and excellent service. The service manager Chris. Always helpful and on point with everything. Thank you
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by AHMED HAMDY
Verified Customer
Verified Customer
Aug 10, 2022 -
Rallye BMW responded
Ahmed, thank you for the great review! We are so glad to hear that you had a successful service experience working with Anthony, Chris, and the Rallye BMW team. Drive safely, and we hope to see you back again down the road!