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Anthony Rivera

Overview Reviews (7) Inventory (255)

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Anthony Rivera

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.9

7 Reviews

Overview Reviews (7) Inventory (255)

4.9

7 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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7 Reviews of Anthony Rivera

May 31, 2026

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Employee Rating

Quick, easy and painless. Explained the issue, sent videos and was done in a timely manner. Explained the issue, sent videos and was done in a timely manner. More

by Jkwilson17

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rivera

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Jun 01, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are pleased you found the service quick, clear, and timely. Anthony shared video updates and walked you through every step. Thank you for trusting us with your Jeep, we look forward to assisting you again. Chad Ellis chad.ellis@russdarrow.com

May 27, 2026

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Employee Rating

No appt. They took care of my check engine light ASAP. Anthony explained everything in plain language. I love the RAM, but why so many warning light problems? They took care of my check engine light ASAP. Anthony explained everything in plain language. I love the RAM, but why so many warning light problems? Can I trust this $75,000 truck. More

by Skizer88

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rivera

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May 28, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. Please don't hesitate to reach out to us directly if you need any assistance, we are always happy to help! Chad Ellis chad.ellis@russdarrow.com

May 27, 2026

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Employee Rating

Quick & efficient, friendly customer service. Reliable & trustworthy, will be visiting for all my future car needs. Reliable & trustworthy, will be visiting for all my future car needs. More

by ivanyxroman

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rivera

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May 27, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We’re thrilled our team was both quick and efficient while providing friendly support for your Jeep Cherokee. We appreciate your trust in us and welcome the chance to assist you with all your future vehicle needs. Chad Ellis chad.ellis@russdarrow.com

May 05, 2026

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We are on vacation from NJ. My engine light came on. I called the dealer, Daniel, the person I spoke to was able to get me in the next business day. When I arrived, Anthony was My engine light came on. I called the dealer, Daniel, the person I spoke to was able to get me in the next business day. When I arrived, Anthony was my service advisor. He did an excellent job listening and asking question to help with the problem my truck was having. He is an excellent service advisor. He was honest, and didn't try to upsell me for services not needed. Especially for someone from out of state. He communicated excellently. More

by vmustang67

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Wallner

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May 05, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for mentioning how Daniel arranged your appointment promptly and how Anthony provided honest guidance for your Ram 1500 Classic’s engine concern. We’re glad we could help while you were away from home. Chad Ellis chad.ellis@russdarrow.com

May 03, 2026

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Employee Rating

Identified the problem, fixed it as quickly as possible. Took care of my needs while car was in the shop. Took care of my needs while car was in the shop. More

by KHOOPER19

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rivera

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May 03, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Glad Anthony and our service team could identify and resolve the issue with your Jeep Renegade quickly and ensure your needs were covered while it was in the shop. We appreciate your five-star review and look forward to helping you again. Chad Ellis chad.ellis@russdarrow.com

April 28, 2026

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It was a very good experience, they got my service done in a timely manner without any issues. in a timely manner without any issues. More

by ZTWIGGLES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Aly Mohr, Chris Ziegler, Rob Jensen, Nathan Swan, Sara Pitts

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Apr 28, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We’re glad your Jeep service was completed promptly and smoothly. Thank you for sharing your review. We look forward to assisting you again. Chad Ellis chad.ellis@russdarrow.com

March 28, 2026

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Employee Rating

Was very quick and informative and over all great experience for my jeep services. Great service experience for my jeep services. Great service More

by NEYE4DESIGN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Aly Mohr, Chris Ziegler, Rob Jensen, Nathan Swan, Sara Pitts

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Mar 28, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It’s great to hear our team provided quick and informative Jeep service and made it a positive experience. We appreciate you trusting us with your vehicle maintenance. Thank you for sharing. Chad Ellis chad.ellis@russdarrow.com

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