Anthony Santiago | Page 10

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your recommendation! We're delighted to hear you had such a positive experience at our dealership in Lawton, OK. Providing exceptional service and a wide selection of vehicles is what we strive for, and we're glad our knowledgeable and friendly staff made your car-buying experience smooth and enjoyable. If you ever need anything else, don't hesitate to reach out. Safe travels!

Lawton Chrysler Jeep Dodge RAM responded

We're thrilled to hear that you had an excellent experience, Jermaine.finley76! Providing a well-organized and clean environment, along with attentive service, is what we aim for. Thank you for your kind words, and we look forward to continuing to serve you during your future visits for service.

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your feedback, xx.tazrn. We apologize for any oversight regarding your concerns about including tax, title, and license in the loan. Your satisfaction is important to us, and we appreciate your patience and understanding. We'll take your feedback into account to improve our communication and processes in the future. If there's anything we can do to assist you further, please don't hesitate to reach out.

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Gregory. We appreciate your input regarding pricing and will take it into consideration as we strive to improve our services. Customer satisfaction is important to us, and we're always looking for ways to enhance your experience.

Lawton Chrysler Jeep Dodge RAM responded

Thank you, adforsythe91! We're glad to hear that you received great service and found our team to be very informative. Providing different financial options to suit your needs is important to us, and we're pleased we could assist you with that. If you have any further questions or need assistance, please feel free to reach out. We're here to help!

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your positive feedback, mrdutton1988! We're delighted to hear that you found our service comfortable, friendly, and well-organized. Ensuring timely appointments and providing thorough maintenance reports are priorities for us, and we're glad we could meet your expectations. Your satisfaction is important to us, and we appreciate your recognition of our courteous and reliable service. If you ever need anything in the future, feel free to reach out.

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your feedback, James. We deeply value our customers' time and prioritize punctuality in our service. While we make every effort to adhere to appointment times, unforeseen delays can occur, similar to those experienced in a doctor's office. It's disheartening to learn that we did not meet your expectations during your visit, and for that, I sincerely apologize. As the service manager, I am personally addressing your concerns, and I have not had the opportunity to discuss what transpired until now. I would greatly appreciate the chance to connect with you to discuss this matter further. Please feel free to reach out to me directly at 580-771-3339. Thank you for your understanding. Todd Brown

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the stellar review,nfs9498! We're thrilled to hear that your experience with Reinaldo, Anthony, Bryce, and the entire team was nothing short of amazing. We truly appreciate your five-star rating and the opportunity to serve you. If you ever need assistance in the future, feel free to reach out. Safe travels!

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your positive experience with us! We're delighted to hear that our service writer was helpful and attentive to your needs. We appreciate your recommendation and look forward to serving you again in the future.

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words, Michael! We're glad to hear that you find our dealership nice and courteous. Our team is dedicated to working hard to help solve any problems with your vehicle. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and value your business!