Anthony Santiago
Anthony Santiago at Lawton Chrysler Jeep Dodge RAM

Anthony Santiago | Page 14

GM

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.4
290 Reviews
4.4

290 Reviews

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290 Reviews of Anthony Santiago

July 14, 2023

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Employee Rating

never doing business with LCJDR again Worst Service, wasted a trip coming down for them to tell me it would be 4 hours for them to inspect my Vehicle. then the lady at the counter was very Rude, just go More

by n/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shaun Hamilton, Amanda Wilson, David Adair, James McElmurry, Todd Brown , Justin Gearhart, Chris Hendricks, Myracle key, Brittaney Smith

Jul 21, 2023

Lawton Chrysler Jeep Dodge RAM responded

Hello. It's very discouraging to read about your most recent experience at Lawton CJD. We hate to see you didn't receive the quality service you've been accustomed to receiving here. We understand that our customers come from short and long distances to visit us and therefore timeliness is very important to our team. With that in mind, we would like to hear more about your experience and have the opportunity to redeem ourselves and earn your future business. Please feel free to reach out to me directly at 580- 771-3339 so I can address your concerns. Todd Brown, Service Manager

July 10, 2023

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Employee Rating

Josh was wonderful to work with. We were not pleased with Brittany's rudeness to customers as well as to her coworkers, She would be a deterrence of having the truck serviced at th More

by P5395
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Spake, Todd Brown , Justin Gearhart, Chris Hendricks, Reinaldo Ortega, Joshua Peterson, Brittaney Smith

Jul 21, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience with Josh and our team, P5395. We apologize for the level of service you received from Brittaney. We will address your concerns. If we can be of further assistance, please let us know.

July 01, 2023

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Employee Rating

They are eager to serve, very helpful and friendly. Much faster thru the finance office than other dealers I have even to More

by WATSON6768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Gearhart, Chris Hendricks, Reinaldo Ortega, Brittaney Smith

Jul 06, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking the time to write a review about our dealership, Watson! We are glad we have been able to help you with your vehicle, and we look forward to serving you in the future.

June 25, 2023

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Employee Rating

I had awesome service, I will return when I need service. The people take care of their customers More

by rondon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, Amanda Wilson , Justin Gearhart, Chris Hendricks, Brittaney Smith

Jun 27, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the kind review, Rondo! We work very hard at Lawton Chrysler Jeep Dodge RAM to ensure a positive experience for our customers. We are pleased you had a five-star experience, and we look forward to working with you again in the future!

June 24, 2023

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Employee Rating

one of the best and hopeful people i’ve ever bought a car form they made everything possible so i could be driving away in a new car More

by noantonio2003
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, Amanda Wilson, David Adair, James McElmurry , Justin Gearhart, Chris Hendricks, Myracle key, Brittaney Smith

Jun 27, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting our team with your vehicle needs, noantonio2013! We know you will love your new Jeep! If you have any questions, please give us a shout!

June 07, 2023

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Employee Rating

The work that need to be was done in a time and done right Very good More

by michelejackson1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, Amanda Wilson, David Adair, James McElmurry , Justin Gearhart, Chris Hendricks, Myracle key, Brittaney Smith

Jun 07, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting our team with your RAM, Michael. We appreciate your kind words and look forward to your next visit. Have a wonderful day.

June 07, 2023

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Employee Rating

The dealership was very clean and the people working there were knowledgeable about what they were doing. The people were very friendly and helpful. More

by micahwoods61
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, Amanda Wilson, David Adair, James McElmurry , Justin Gearhart, Chris Hendricks, Myracle key, Brittaney Smith

Jun 07, 2023

Lawton Chrysler Jeep Dodge RAM responded

Micah, we are happy to hear our staff was able to provide a great service experience for you at Lawton Chrysler Jeep Dodge RAM. Thank you for trusting us with your vehicle. If we can be of further assistance, please let us know. Thank you!

June 02, 2023

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Employee Rating

Great prompt service Took care of my concerns very thorough in explaining the process. Service was great More

by jermaine.finley76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Markeith Bryant, Justin Gearhart, Brittaney Smith

Jun 02, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the kind review, Jermaine! We work very hard at Lawton Chrysler Jeep Dodge RAM to ensure a positive experience for our customers. We are pleased you had a five-star experience, and we look forward to working with you again in the future!

June 02, 2023

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Employee Rating

Recently I had my truck dropped of for some much needed maintenance. During my time there, Brittany was in charge of my service. From the time I handed her my key she was all over it making sure my satis More

by ontarget73526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Smith

Jun 02, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the wonderful review, ontarget73526! We work very hard at Lawton Chrysler Jeep Dodge RAM to ensure a positive experience for our customers. We appreciate your recommendation, and look forward to making your next experience A++! Have a great weekend!

May 26, 2023

Dealership Rating
Employee Rating

The people that I work with was understanding and listen to what I wanted they was smiplist the best More

by joeajeffers22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Gearhart, Chris Hendricks, Tanner Sampley

May 30, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking the time to leave us such a great review, Joeajeffers22! We pride ourselves in our honest, straightforward way of doing business and it's great to hear our team did such an awesome job making sure your experience showed just that! We really appreciate the opportunity to help you through car buying process and hope to work with you again.

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