Anthony Tippett Jr.

Emailed Mr. Goldstein requesting dealership correction to Auto Check. Infinity of Norwood...used my VIN number to repair someone else's 2019 qx50, same result by Goldstein requesting dealership correction to Auto Check. Infinity of Norwood...used my VIN number to repair someone else's 2019 qx50, same result by them at CarFax. No apologies, emailed me "you handle it". Reported to BBB, complaint filed for second time to Infinity consumer affairs. Request compensation check for devaluation of my 2019 qx50, reading 48k miles on my odometer, not 99k miles on the car odometer they serviced using my VIN number which is, has and continues to be reported by Mr. Goldstein s dealership Infinity of Norwood. I reside in South Carolina, never been to Massachusetts! This man and this dealership are dishonest and cannot and will not correct the problem they created..... don't buy anything from Infinity of Norwood.. .disgrace to Infinity Corporate and Norwood community. More

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He is the worse general manager he does not care about customers and or helping them and depending on the customers nationality I feel he treats certain Customers differently and acts like he does not kno customers and or helping them and depending on the customers nationality I feel he treats certain Customers differently and acts like he does not know anything More

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Outstanding Customer Service – Above and Beyond! I recently purchased a driver-side sun visor from the Infiniti of Norwood parts department and tried to install it myself in the parking lot. Unf I recently purchased a driver-side sun visor from the Infiniti of Norwood parts department and tried to install it myself in the parking lot. Unfortunately, I didn’t have the right tools, and the electrical cable slipped up into the headliner—completely out of reach. Feeling stuck, I went into the service department to ask for help. Even though the team was in the middle of a meeting (Anthony Tippett Jr., Fernando Diaz and Dominique), they immediately stopped to listen to my situation and jumped into action. Anthony took the initiative and instructed Dominique (I hope I have his name right) to take my car into the service bay and had a technician finish the installation for me. The whole process took less than ten minutes, and when I offered to pay for the labor, Dominique politely refused. It’s rare these days to find such genuine, helpful service, especially for something small. Their professionalism and kindness made a huge impression on me. I’ll definitely be coming back here for future service and highly recommend Infiniti of Norwood to anyone who values great customer care. Thomas A satisfied G37xS owner More

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Great place to take my car to be serviced. I would recommend it to people I know. I would recommend it to people I know. More

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This is the worst dealership, unethical and dishonest service department. Don't trust this dealership. service department. Don't trust this dealership. More

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The folks at Infiniti Of Norwood are such pleasant people and it's always a pleasure seeing and dealing with them. They're amazing people from sales to service, they're professionalism is second to none and and it's always a pleasure seeing and dealing with them. They're amazing people from sales to service, they're professionalism is second to none and it gives my family and I peace of mine to know that we're well taken care of. More

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I like this dealership. I would recommend it to people I know. I like their location also. I would recommend it to people I know. I like their location also. More

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Best experience dealing with Anthony T, he’s always friendly and goes over everything that needs to be done. Most importantly I trust him. friendly and goes over everything that needs to be done. Most importantly I trust him. More

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Best service in Massachusetts. Great team, very professional. Best in class management team. Always honest. I will only bring my car to Infiniti of Norwood. Great team, very professional. Best in class management team. Always honest. I will only bring my car to Infiniti of Norwood. More

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Great service, up front, attentive to customers needs! A clean, welcoming waiting area and were able to provide a loaner. A clean, welcoming waiting area and were able to provide a loaner. More

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