Anthony "Tony" Catalina | Page 2

This was the best experience I have had while purchasing my new Kona. I could not ask for any better customer service. my new Kona. I could not ask for any better customer service. More

by DONNA47 Verified Customer Verified Customer

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"I had an outstanding experience purchasing my new Hyundai Santa Cruz at Tamiami Hyundai. My sales representative, Anthony Catalina, ensured every step of the process was a positive one. Anthony is in Hyundai Santa Cruz at Tamiami Hyundai. My sales representative, Anthony Catalina, ensured every step of the process was a positive one. Anthony is incredibly knowledgeable, attentive to customer needs, and consistently personable. I highly recommend both this dealership and Anthony to anyone in the market for a new vehicle!" More

by mranucci23 Verified Customer Verified Customer

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Nothing changed with that dealer. Worst service I've ever seen. In May 2025 I bought a Certified pre-owned car, and I paid extra money for that certification. In February 2026 bulb on Worst service I've ever seen. In May 2025 I bought a Certified pre-owned car, and I paid extra money for that certification. In February 2026 bulb on rear licence plate came off. Not a big deal, right? But not for Official Dealer as Tamiami Hyundai of Naples. Before to make an Appointment I stoped by in the office to find out if the bulb covered by warranty. The answer from service specialist George was positive. I did an appointment. In two weeks when I brought the car for bulb replacement (one bulb only), I was told by Service manager Alex that because the installed bulbs are not OEM it is not covered by warranty. And in general the bulbs covered by warranty only 1 year or 12.000 miles. The estimate to fix it out my pocket was $107 plus labor. After my question that I had bought the car as Certified pre-owned and all parts must be checked and original, and, probably, the original parts would not burned at all, the service guys refused to speak and addressed me to the Sales department. OKay, no problem, I found the same sales person Tommy who sold the car to me and ask him what going on. He just run away without answering because he was busy with another victim, sorry, customer. I tried to find the General manager. He was not in the office. After 30 minutes I finally found Abraham, the "manager" with Genesis on his badge who said he is in charge. I explained to him the situation, he was very attentive to details, after that he asked his service manager about it, listened the same story one more time. His proposal was to share the cost between us. I refused it. He decided to replace only burned bulb. I was agree, but really disappointed. Why Certificate pre-owned car had not original parts? If it means nothing, why I had to pay for that? What else I can expect? All these questions I gave to him. No answer. More over, one of the managers began almost yell on me and in rude and impolite way "teaching" how I have to be grateful that they decided to fix the issue. After I answered to him the same manner, Abraham refused change the bulb and ask me to leave the building. He said that the Tamiami Hyundai will never service my car. Technically, I'm not surprised. What to expect from those who know nothing about the Customer Service and how right management looks like? In contrast. The same day, 30 minutes later at 1:40pm, I called to Kia of Naples dealership on Airport pulling. The bulb was on stock. Price was $6. In spite of the fact, that parts department was working till 2pm, the parts manager agreed waiting for me. When I came the invoice was printed, bulb prepared. It took 1 minute to pick it up. After that I installed the bulb for 5 minutes. That it. Just compare $6 and $107 plus labor from Tamiami Hyundai of Naples. Such a shame. More

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I drove 2 1/2 hours to meet Anthony who kept his promise that the vehicle I was interested in would be available. I liked how straight forward and accommodating he and the Finance Manager (Remi )were. The that the vehicle I was interested in would be available. I liked how straight forward and accommodating he and the Finance Manager (Remi )were. The who process went smooth with out wasting my time. I am very happy with my purchase. I would highly recommend this dealership. More

by THIRY20 Verified Customer Verified Customer

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Made the purchase of my used vehicle extremely easy and I will 100% use their dealership again in the future. Tony was great to work with and highly recommend asking for him. will 100% use their dealership again in the future. Tony was great to work with and highly recommend asking for him. More

by rawalls23 Verified Customer Verified Customer

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Tony provided excellent, efficient service. We would absolutely buy another car there from Tony. Highly recommend to all! We would absolutely buy another car there from Tony. Highly recommend to all! More

by cesradon Verified Customer Verified Customer

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We have leased, and also purchased, several vehicles from this dealership over the years. Our recent experience was again excellent. Our salesperson, Tony, was extremely professional, personable, and help this dealership over the years. Our recent experience was again excellent. Our salesperson, Tony, was extremely professional, personable, and helpful in assisting us to find the right vehicle. Louis in Finance was likewise most helpful, professional, and easy to work with in processing necessary paperwork. More

by DESW50 Verified Customer Verified Customer

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Tony took excellent care of us and we found the car that suited our needs perfectly. We were extremely happy with our experience and intend on looking up Tony the next time we’re car hunting. suited our needs perfectly. We were extremely happy with our experience and intend on looking up Tony the next time we’re car hunting. More

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As soon as we pull into the parking lot, we were greeted by Tony. He was very friendly and informative. He asked all the right questions. He answered all of our questions. He laid out the steps in purchasin by Tony. He was very friendly and informative. He asked all the right questions. He answered all of our questions. He laid out the steps in purchasing a car. Remi was very professional in the financing end of the purchase. I cannot say enough about both of these gentlemen. We already own a Hyundai Santa Fe hybrid model. We were familiar with the product. We are pleased to own a second Hyundai! More

by TEDBUTZ29 Verified Customer Verified Customer

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Anthony did a great job and answered all my questions. Price was a win win. Price was a win win. More

by loudoes Verified Customer Verified Customer

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