Antonio Gonzales

AWEFUL!! So not a truthful person completely pulled the rug from under me at the last second. I’m 21 and I felt as if I didn’t get the same respect as the other older customers. Me and my Boyfriend left with so many in answered questions. Never received call backs.I’ve left multiple voicemails and was just ignored. Would never tell me the truth when I asked certain questions. Lied to my co-signer about being a co-signer, someone from finance had to let us know he was going to be a co-signer.told me one thing at the dealership..but weeks later would rush me and tell me another thing. This was my first time purchase at Ron Carter. Awful experience really.

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This place is a complete joke! Wish I could give them ZERO stars. If you don’t value your time then this is your place. They will shake your hand and tell you congratulations on your new purchase and then take that all away from you in the end. Trying to speak to a so called manager there is a bigger joke. You will get a regular sales associate impersonating a manager. Not a single person at this place returns calls NOT ONE! They even tried to put me in a vehicle that looked like someone just got back from mudding it was completely covered in dirt. This place has no clue what customer service is. So Scott, you were given my number to call me 2 days ago... still waiting for that call. You also got an email from me... still waiting on that reply back so I can fill you in on now the sales associate that is going around impersonating a manager like you... I had to dig to find who the general manager was and my goodness that would be you so wouldn’t that mean you should return my call or reply to my email?!?!

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