Antonio Holmes | Page 15

One star because of lack of communication. I had to call multiple times to find out when car was diagnosed even when work was completed . Lack of updates on my vehicle, went three weeks with I had to call multiple times to find out when car was diagnosed even when work was completed . Lack of updates on my vehicle, went three weeks without car waiting on parts More

by gonzalezv14229 Verified Customer Verified Customer

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I won’t be back. Oil change took entirely too long. Ever since this place turned into Norm Reeves all of the staff has suddenly become incompetent. I got my car back Oil change took entirely too long. Ever since this place turned into Norm Reeves all of the staff has suddenly become incompetent. I got my car back after waiting over three hours for the oil change and the return for an oil change was 200 miles. I don’t even know if they truly changed the oil and they didn’t even run it through the car wash. This place is TRASH. More

by regineshastephens Verified Customer Verified Customer

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Yes I wood to all my friends and family to come For a service here service here More

by hillbernard Verified Customer Verified Customer

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Excellent and professional. Helped me out with my service needs. He answered my questions and made sure I was taken care of Helped me out with my service needs. He answered my questions and made sure I was taken care of More

by shenequejones4u Verified Customer Verified Customer

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Service center tried to scam me and told me I needed 10,500 of repairs when it only needed 1,500 10,500 of repairs when it only needed 1,500 More

by REBECCA.NELLY.TX Verified Customer Verified Customer

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Always provides excellent service and gets us out of dealership quickly or the earliest possible. dealership quickly or the earliest possible. More

by Angelam4 Verified Customer Verified Customer

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He was quick and a easy in and out service. Thank you see you soon Thank you see you soon More

by marymrowlett Verified Customer Verified Customer

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Antonia has been great the two times he has been my Service adviser I will be using him again Service adviser I will be using him again More

by Jeff Verified Customer Verified Customer

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"I recently had the pleasure of visiting Norm Reeves Toyota of Dallas for my vehicle's maintenance, and I was thoroughly impressed! The dealership's facilities are modern and clean, with a welcoming atm Toyota of Dallas for my vehicle's maintenance, and I was thoroughly impressed! The dealership's facilities are modern and clean, with a welcoming atmosphere that makes you feel at ease. But what truly sets Norm Reeves Toyota apart is their exceptional staff, particularly Harveen, my service advisor. Harveen is a rockstar! Not only is he extremely knowledgeable about Toyotas, but he's also incredibly friendly, courteous, and communicative. Harveen took the time to explain every detail of the maintenance work, answered all my questions, and even provided me with regular updates on the status of my vehicle. His professionalism, transparency, and genuine care for customers are truly commendable. Overall, I'm so grateful to have found a trustworthy dealership like Norm Reeves Toyota of Dallas, and I couldn't recommend Harveen and the team more highly! If you're looking for a hassle-free car maintenance experience, look no further!" More

by Car enthusiast Verified Customer Verified Customer

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They took more than 3 hours and did not provide updates. They were not good at explaining the reasons for the services recommended nor did they provide a price break down until I asked. They were not good at explaining the reasons for the services recommended nor did they provide a price break down until I asked. More

by aramar_cuevas Verified Customer Verified Customer

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