Antonio Holmes
Antonio Holmes at Norm Reeves Toyota Dallas

Antonio Holmes | Page 3

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.6
150 Reviews
4.6

150 Reviews

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150 Reviews of Antonio Holmes

January 24, 2026

Dealership Rating
Employee Rating

Antonio was great. He took care of my car issue. I will definitely go back. More

by belindajudy
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes

Jan 24, 2026

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 24, 2026

Dealership Rating
Employee Rating

Very good person and good worker, I am very happy with you, thank for everything. More

by luisasoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2026

Norm Reeves Toyota Dallas responded

Hi Luisasoria! Thank you for leaving us this five-star review and for your kind words about our service team at Norm Reeves Toyota Dallas! We'll see you next time!

January 23, 2026

Dealership Rating
Employee Rating

I like the video that came to my phone showing me my tire, and brake thread and recommended services including the price. And actually seeing the tech changing my oil gives me a piece of mind when i l More

by amcnutt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2026

Norm Reeves Toyota Dallas responded

Thank you for sharing your feedback about your experience with the Norm Reeves Toyota Dallas team! It's wonderful to know that the video added to your peace of mind while working with us. We hope to see you again down the road!

January 21, 2026

Dealership Rating
Employee Rating

The staff is always nice and professional. Antonio was very thorough and friendly. I appreciate them all. More

by wappiagyei
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes

Jan 22, 2026

Norm Reeves Toyota Dallas responded

Thank you for sharing your feedback about our team! We will pass along your kind words to Antonio and the rest of our crew. We look forward to seeing you next time here at Norm Reeves Toyota Dallas. Safe travels!

January 21, 2026

Dealership Rating
Employee Rating

I was told that my oil change would take about an hour. I was there for four hours! I have never waited 4 hours for an oil change. More

by dpi
Recommend Dealer
No

Other Employees Tagged: Antonio Holmes

Jan 21, 2026

Norm Reeves Toyota Dallas responded

Thank you for bringing this to our attention. Our goal is to ensure that every visitor to the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 20, 2026

Dealership Rating
Employee Rating

Usually, I have a good experience when going to the service department at Norm Reeves Toyota, however, this visit was unexpectedly long. I had a 9:00 AM appointment, and when I checked at 12:30, they h More

by MomOf5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Norm Reeves Toyota Dallas. We apologize for the time it took for your scheduled appointment. We do truly appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 17, 2026

Dealership Rating
Employee Rating

The best experience I have ever had! He took care of my car and was so very nice! I was very happy! More

by Rangers74
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes

Jan 17, 2026

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 16, 2026

Dealership Rating
Employee Rating

Brian and Antonio in the service department are AMAZING! They truly went above and beyond to make sure I was taken care of and completely satisfied. Because of these two, I will be a Norm Reeves customer fo More

by khaddock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian

Jan 16, 2026

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 13, 2026

Dealership Rating
Employee Rating

The technician didn't reset my maintenance light indicator. Thank God Shelly was still there. The reason I came was for a oil change. I figured that this was the reason my maintenance indicator was More

by Bestteacher_03
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes

Jan 13, 2026

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us. We are sorry to hear our team missed a detail during your appointment, but we are happy to hear that Shelly stepped up to help you out. Please contact us if you’d like to discuss further - we’re here to help. -Norm Reeves Toyota Dallas LaTris Price - Customer Relations Manager - latris.price@normreeves.com

January 08, 2026

Dealership Rating
Employee Rating

Took the car in for regular servicing and a recall notice. I stayed to wait for it. Nice waiting room. Quick and easy checkout when the car was ready about 3 hours later (software update probably t More

by nhc0100_morrow
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience! We’re glad you found the waiting area comfortable and the checkout process smooth. We appreciate your patience during the software update and look forward to serving you again in the future! - The Norm Reeves Toyota Dallas Team

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