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April Fyock
April Fyock at Bocker Auto Group

April Fyock

Service Advisor

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

Contact Me
5.0
73 Reviews

I have been in the car business for 5+ years but in Customer Service for 25+!! Working with and helping people is my passion. I love to be the smiling face that greets and helps customers. When I am not working I LOVE watching my twins playing sports and performing on stage!

Dealership Experience

8 yrs, 7 mos

Industry Experience

12 yrs, 11 mos

Specialties & Trainings

Service Advisor

5.0

73 Reviews

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73 Reviews of April Fyock

June 11, 2025

Dealership Rating
Employee Rating

Bocker always goes above & beyond with their communication & customer service. I always have an incredible experience with I work with them! More

by pierceathletics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne McCarthy

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Jun 11, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We truly appreciate your kind words about the communication and customer service you receive at Bocker Chevrolet GMC. It's always our goal to provide an incredible experience, and we're thrilled to hear that you feel that way! We look forward to working with you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 11, 2025

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Employee Rating

I made my appointment for today's visit last week with Heather. Upon my arrival, she greeted me with a warm friendly smile and reviewed with me today's maintenance for my Cadillac XTS. More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

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Jun 11, 2025

Bocker Auto Group responded

Thank you for the wonderful feedback, Dennis! We're thrilled to hear that Heather provided you with such a warm and friendly welcome during your visit for the maintenance of your Cadillac XTS. At Bocker Chevrolet GMC, we strive to deliver exceptional service, and it’s great to know we met your expectations. We look forward to seeing you again for your next service! Sincerely, The Bocker Chevrolet GMC Team

June 07, 2025

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Employee Rating

They always do what is expected of them and they do it in a timely manner. More

by ronr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

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Jun 07, 2025

Bocker Auto Group responded

Thank you for your kind words! We appreciate your feedback and are glad to hear that Bocker Chevrolet GMC consistently meets your expectations in a timely manner. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 07, 2025

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The service and the people are GREAT! We have been using them for about fifty years, total! More

by jtginger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

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Jun 08, 2025

Bocker Auto Group responded

Thank you for your review! We're glad to hear that you've been with Bocker Chevrolet GMC for about fifty years. Your loyalty and support truly mean a lot to us. We're committed to providing great service and we look forward to assisting you for many more years to come! Sincerely, The Bocker Chevrolet GMC Team

June 03, 2025

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Employee Rating

This dealership is the only one I will deal with. The staff are friendly, polite and very knowledgeable. They offer the best service in everything they do! More

by clgirl2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Gary Shorter, Rob Robb, Brad Leverton, Wayne McCarthy , Peggy Leverton, Dean Obert

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Jun 03, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We truly appreciate your kind words about our friendly and knowledgeable staff at Bocker Chevrolet GMC. We are committed to providing the best service possible, and it's great to hear that you had such a positive experience. We look forward to welcoming you back on your next visit! Sincerely, The Bocker Chevrolet GMC Team

May 23, 2025

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Employee Rating

Great service, clean environment, very convenient that there is no appointment necessary, friendly and helpful staff More

by elkyhaulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 23, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We truly appreciate your kind words about the great service and friendly staff at Bocker Chevrolet GMC. It's fantastic to hear that you found our clean environment and no-appointment-necessary policy convenient. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

May 19, 2025

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Employee Rating

Great people,and great service,goes above and beyond to take care of my needs More

by d_rackow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy, Gretchen Cross

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May 19, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We truly appreciate your kind words about our team and the service you've received at Bocker Chevrolet GMC. It’s our priority to go above and beyond for our customers. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

May 17, 2025

Dealership Rating
Employee Rating

Very professionally done. The dent on my derivers side door is not noticeable. Thank you! More

by JRHYNEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

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May 17, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that the repair on your driver's side door turned out so well and that you found our service to be professional. At Bocker Chevrolet GMC, we strive to provide the best for our customers. We appreciate your feedback and look forward to seeing you again! Sincerely, The Bocker Chevrolet GMC Team

May 14, 2025

Dealership Rating
Employee Rating

I have Bocker working all my car and truck when I need work done on them More

by hoodlumhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton, Wayne McCarthy

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May 15, 2025

Bocker Auto Group responded

Thank you for your positive review! We're thrilled to hear that you trust Bocker Chevrolet GMC with your car and truck maintenance. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future. Don't hesitate to reach out if you need anything else! Sincerely, The Bocker Chevrolet GMC Team

May 12, 2025

Dealership Rating
Employee Rating

Got her all ready for some curvy roads drives this summer. SW WI and NE IA Thank You. More

by d.sutherland.32
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton

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May 12, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear you're ready for those summer drives in beautiful SW WI and NE IA. If you have any questions or need further assistance, feel free to reach out. Enjoy the road ahead with your new vehicle from Bocker Chevrolet GMC! Sincerely, The Bocker Chevrolet GMC Team

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