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Arcee Cabacungan

Overview Reviews (87) Inventory (116)

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Arcee Cabacungan

Arcee Cabacungan | Page 6

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.7

87 Reviews

Overview Reviews (87) Inventory (116)

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4.7

87 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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87 Reviews of Arcee Cabacungan

July 29, 2026

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Employee Rating

They finally listened to my concerns and worked on it. Arcee made sure the car is working well before handing it back to us. Arcee made sure the car is working well before handing it back to us. More

by TINASEGURA77

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arcee Cabacungan

Jul 31, 2026 -

Nissan of Torrance responded

Hello Tina, thank you for trusting us with your car's repairs! We're glad to hear that we were able to address your concerns and provide a thorough service. Please let us know if you need anything else in the future. Our team is always here to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 28, 2026

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Employee Rating

They don’t compete my requirements . I had to make a trip back to get new battery’s for my remote when I was told I have new batteries. Come to find they had not put new batteries in nor I had to make a trip back to get new battery’s for my remote when I was told I have new batteries. Come to find they had not put new batteries in nor charge for them and did not place sticker for next service. More

by JROUISE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alberto Arellano, Rene Cruz, Dominic Vettraino

Jul 31, 2026 -

Nissan of Torrance responded

We apologize for the inconvenience and miscommunication. We'll make sure to rectify this mistake and ensure that it doesn't happen again in the future. Your satisfaction is our top priority. Thank you for bringing this to our attention. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 28, 2026

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Arce was a really nice and friendly guy, he did agiid job answering my questions answering my questions More

by SWANA23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 31, 2026 -

Nissan of Torrance responded

Hello, thank you for your review! We're glad that our team member, Arcee, was able to provide excellent customer service and answer all of your questions. We appreciate your business! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 23, 2026

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Very supportive and communicative. As well as very time efficient and helpful. Would definitely come here for service again. As well as very time efficient and helpful. Would definitely come here for service again. More

by SARACHOW888

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arcee Cabacungan

Jul 27, 2026 -

Nissan of Torrance responded

Hello Sara, thank you for the kind words! We strive to provide excellent support and communication while also being efficient and helpful. We look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 21, 2026

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Employee Rating

Customer service is great. I liked after changing oil washed my car. Great service provided. I liked after changing oil washed my car. Great service provided. More

by AZSAEEDI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Jul 23, 2026 -

Nissan of Torrance responded

Thank you for your positive feedback! We strive to provide exceptional customer service and we are glad you appreciated the complimentary car wash after your oil change. We look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 21, 2026

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Employee Rating

Everyone was welcoming and friendly the moment you arrive; from the mechanic's to the customer service area. arrive; from the mechanic's to the customer service area. More

by kathy200119

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arcee Cabacungan

Jul 23, 2026 -

Nissan of Torrance responded

Thank you for the kind words! We pride ourselves on providing a warm and welcoming atmosphere for all of our customers. We're glad we were able to make your experience with us a great one. Come back and see us soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 21, 2026

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Arcee and the whole team are great. I appreciate their humor, candor, and professionalism. Thanks Arcee! I appreciate their humor, candor, and professionalism. Thanks Arcee! More

by SeamusrRyan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Jul 22, 2026 -

Nissan of Torrance responded

Thank you so much for your kind words! We are thrilled to hear that you enjoyed your experience with Arcee and our team. It's always our goal to provide both entertainment and quality service for our clients. We look forward to working with you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 16, 2026

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Employee Rating

Arcee and the Nissan dealership was very helpful and competent- great pleasure to work with thank you competent- great pleasure to work with thank you More

by ALIWOODART

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 18, 2026 -

Nissan of Torrance responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with Arcee and our dealership. We pride ourselves on providing excellent service, and we are happy to have been able to assist you. Thank you for choosing Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 11, 2026

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Employee Rating

Arcee is very nice and professional but my experience with your location was horrific. I came in one day to look and cars to buy a new one and get a key replaced for my Murano. Made an appointment Wednes with your location was horrific. I came in one day to look and cars to buy a new one and get a key replaced for my Murano. Made an appointment Wednesday to come in Thursday morning. Then after 3 hours they said it's thr key and nothing internal on the car. Then we decided to get a new key programmed. After all that he said we don't have that key. After all that and $280, he said we don't have that key, a very common one, in stock. Then he said it would be another $600-$700 to get a key. So almost $1,000 for a key to be programmed seems insane. Also would have been another round trip costing a ton in gas. I was all set to buy a car there but will pass now. I found someone to buy and program a key for $200. First and last time I'll be at your location. Also said i needed over $5,000 in repairs. My mechanic said it was all false so that too. More

by ADELMANPRODUCTIONS

Verified Customer

Recommend Dealer

Other Employees Tagged: Arcee Cabacungan

Jul 15, 2026 -

Nissan of Torrance responded

Thank you for sharing your experience with us. We apologize for any inconvenience and miscommunication during your visit. Your satisfaction is important to us and we're glad to hear you found a solution for your key. We'd be happy to discuss your concerns further and ensure your next visit is a positive one.

July 08, 2026

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Employee Rating

Outstanding Professional and courteous experience Great job Helpful advice and knowledgeable. That's all That is all job Helpful advice and knowledgeable. That's all That is all More

by chosenlady15

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arcee Cabacungan

Jul 09, 2026 -

Nissan of Torrance responded

Thank you so much for your kind words! We strive to provide outstanding and professional service to all our customers, and we are thrilled to hear that you had a courteous experience. It was our pleasure to provide helpful advice and share our knowledge with you. Thank you for choosing Nissan of Torrance, and we look forward to working with you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

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