Archie "AJ" Ross
Archie "AJ" Ross at Southern Chrysler Dodge Jeep RAM Chesapeake

Archie "AJ" Ross

Service Advisor

Southern Chrysler Dodge Jeep RAM Chesapeake

3353 Western Branch Blvd
Chesapeake, VA 23321

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3.8
5 Reviews
3.8

5 Reviews

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5 Reviews of Archie "AJ" Ross

February 28, 2026

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Employee Rating

Even though they communicate through text message, they weren’t responsive through the text messaging system. I also had to call several times because no one answered the phone. More

by Santana
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 24, 2026

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Employee Rating

Service member AJ doesn’t call to give updates on my vehicle. I dropped it off two weeks ago and had to call twice each week to get updates. On some of the calls I made other service members representat More

by banegasebas28
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 24, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 24, 2026

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Great service, it was easy to schedule and got all my car needed successfully done! More

by Richard Perez
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 05, 2026

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The Southern C. D.J.R dealership is an amazing dealership to both purchase a vehicle from and get maintenance work on! More

by KayeHunter22
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 29, 2026

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Employee Rating

The treatment I received was some of the best customer service that I have received in a long time. More

by jp_hawk_2000
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Workmanship
Service Time
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Recommend Dealer
Yes
Feb 06, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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