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Stephen Brinkman
Stephen Brinkman at Southern Chrysler Dodge Jeep RAM Chesapeake

Stephen Brinkman

Service Director

Southern Chrysler Dodge Jeep RAM Chesapeake

3353 Western Branch Blvd
Chesapeake, VA 23321

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4.5
15 Reviews
4.5

15 Reviews

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15 Reviews of Stephen Brinkman

August 06, 2026

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Stephen has now followed up with my concern and will credit the misc charge that was on the bill. More

by k.scheiner
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Recommend Dealer
Yes
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August 06, 2026

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I have been trying for 2 days to speak to supervisor regarding $18 of “miscellaneous charges” on a bill for $100 to have front license plate installed. The total cost was $133 and $18 of that is unexpla More

by k.scheiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Archie "AJ" Ross , “Pam” and “Ava” (AI receptionist) are frustrating to speak to.

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May 31, 2026

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After quick diagnosis of vehicle and with the support of the service team my 2019 Dodge Ram 2500 was as good as new! More

by mfloriano
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Archie "AJ" Ross

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Jun 10, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 31, 2026

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I would like to start off by saying that this is one was a pleasure. More

by Tryandseek28
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Bandera, Jodie Santoro, Nate Enlow, Heather Prince, Angela Johnson, Archie "AJ" Ross, Jay Tippett, Joshua Kodish, Scott Trevian

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Jun 10, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 15, 2026

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Unhappy, they told me they replaced the breaks but the light keeps coming on. They passed my car inspection with bad breaks! I took it to another repair shop! More

by mskat10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nicole Bandera, Nate Enlow

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Apr 17, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 12, 2026

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It was an enjoyable experience Salesman did everything they said were gonna do and the support staff were very helpful as well More

by PAULCHRIS6
Recommend Dealer
Yes

Other Employees Tagged: Stephen Brinkman

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April 12, 2026

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Stephen and Jay took care of my needs and kept me informed during the process . More

by tejenson8
Recommend Dealer
Yes

Other Employees Tagged: Jay Tippett

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April 03, 2026

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Poor communication with high paying customers on expensive vehicles. Left my 21 Scatpack in the parking lot for almost 4 weeks with no work done to it and no communication. More

by jerry.wright28
Recommend Dealer
No

Other Employees Tagged: Stephen Brinkman

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Apr 03, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We value and appreciate your business, Jerry. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

March 23, 2026

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They will do everything to complete the service that is before them and to satisfaction. More

by robertehowell1964
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Johnson, Scott Trevian

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February 26, 2026

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They were amazing Devante delivered above and beyond. So blessed to have him. Thank you More

by KMERSIER12
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Recommend Dealer
Yes

Other Employees Tagged: Heather Prince, John Hagood , Davonte Corpuz

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