Arella Berger

Being a single female, I launched into my search for a new car expecting an intimidating, uncomfortable proposition ahead. At MB Annapolis I was lucky to work with Arella, who was friendly, professional, new car expecting an intimidating, uncomfortable proposition ahead. At MB Annapolis I was lucky to work with Arella, who was friendly, professional, and really knows her stuff! I tend to be very detailed and precise and somehow she not only endured but also was always patient with all my unending picky questions. She is highly knowledgeable about her products. Best of all Arella was extremely responsive, replying to phone calls and messages immediately. She walked me through a build, and also after several efforts to locate a compatible car, found just what I wanted. So I had my new car months in advance of original expectations. This dealer also has their process down cold - perfectly organized and efficient from start to finish. The entire staff combined to make this a welcoming, enjoyable, comfortable experience. Thank you all again. More

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Arella was great to work with. Very knowledgeable and made us feel comfortable with our purchase. We had a wonderful experience and will definitely refer them to friends and family Very knowledgeable and made us feel comfortable with our purchase. We had a wonderful experience and will definitely refer them to friends and family. More

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Very professional associates made the experience well worth the 2 hour drive. I would highly recommend this dealership. worth the 2 hour drive. I would highly recommend this dealership. More

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Arella was the best! So patient and kind. I enjoyed my experience at Annapolis Mercedes Benz. Thank you! So patient and kind. I enjoyed my experience at Annapolis Mercedes Benz. Thank you! More

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My experience with Mercedes was excellent, my sales representative went above and beyond to satisfy representative went above and beyond to satisfy More

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Very pleasant experience. Arella and Alan were a pleasure to do business with. Highly recommended. Arella and Alan were a pleasure to do business with. Highly recommended. More

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Extremely helpful, courteous and knowledgeable. All together an excellent experience. Couldn’t ask for a better sales consultant than Arella Berger. All together an excellent experience. Couldn’t ask for a better sales consultant than Arella Berger. More

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I was so happy to meet Arella! She really knows her Mercedes brands. She grew up in a family who owned Mercedes and could really give me the details on all the cars from tires and She really knows her Mercedes brands. She grew up in a family who owned Mercedes and could really give me the details on all the cars from tires and wheels to engine size. She is absolutely professional, friendly and made my FIRST purchase of a Mercedes, excellent. The enitre staff was amazing from all the managers to Larry in finance. I highly recommend this dealership! First class for sure. I will do business with them again and feel comfortable referring business to them! Congrats Mercedes of Annapolis! More

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Professional and accommodating. Works to fulfill needs of customers Timely delivery of vehicle goods customer service and follow up. Works to fulfill needs of customers Timely delivery of vehicle goods customer service and follow up. More

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Purchased nearly new Lexus hybrid for this dealership and had it shipped to New Hampshire. Others will tell harrowing tales of how bad things can go on out-of-state sales. But M-B of Annapolis is a class ac had it shipped to New Hampshire. Others will tell harrowing tales of how bad things can go on out-of-state sales. But M-B of Annapolis is a class act all around. Arella was on top of every detail, the sales office was good about some mild bargaining, and the finance office handled this cash sale without a hitch. Even the arrangement of shipping went smoothly. Highly recommended. More

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