Ariel Albores

Awesome thanks for helping me get back on track with my truck . I will be back in the future if I need help truck . I will be back in the future if I need help More

by ROYFR999 Verified Customer Verified Customer

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Excellent They took care of me , checked me in , kept me updated and got me in and out . updated and got me in and out . More

by Cashdollaraaliyah2 Verified Customer Verified Customer

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Ariel was great and informative. I appreciated that he went to pick up the part so I would not have to pay $60 dollars a day for a rental I appreciated that he went to pick up the part so I would not have to pay $60 dollars a day for a rental More

by Jess Verified Customer Verified Customer

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Convenient honest friendly and fair Found the problem of my car and waiting for parts to come in my car and waiting for parts to come in More

by Dhope4790 Verified Customer Verified Customer

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Did all the work super quick and correctly Spitzer got my jeep in fast. Ariel was very professional and funny. He had my jeep serviced quickly jeep in fast. Ariel was very professional and funny. He had my jeep serviced quickly More

by kymakens64 Verified Customer Verified Customer

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The dealership was good. The dealership was easy to deal with and friendly and clean. The dealership was easy to deal with and friendly and clean. More

by lachelle45 Verified Customer Verified Customer

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2 Service advisor was good. But there is just always something. I schedule and appt and say I'm waiting for service: oil change and to fix my driver heated seat. Get there and o But there is just always something. I schedule and appt and say I'm waiting for service: oil change and to fix my driver heated seat. Get there and old it'll be a few hours. I said forget the heated seat and just oil change. Advisor said you should get tires rotated too. But I wasn't there for that but said ok. Then went to check out and was told I owed $130+ dollars. We were given jeep wave when We leased the vehicle. We've had jeeps the last 8 + years. With jeep waves and have never had an issue. I told the cashier I had Jeep wave and she said she didn't see it. I asked the service advisor and he said they expired bc I didn't use them in a year. 1. We were NEVER told the jeep wave/service expire in a year when we leased the vehicle. I was actually quite insistent we even got Jeep wave bc we used it in the past. Online Jeep wave says 2 years. Where did this random 1 year expiration date come from? I didnt have my coupons on me and because I was flustered I forgot to pull up my jeep app to use those coupons. I asked someone in sales too and she was completely unhelpful and basically said 'oh well' I will not be back to your dealership. I've already scheduled service for my driver heated seat at another Jeep dealer. More

by DIMNDGAL Verified Customer Verified Customer

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All ways a great experience great people to deal with job done right appointments made on time I bought many cars another great experience parts department all ways have what I need all around great staff I done right appointments made on time I bought many cars another great experience parts department all ways have what I need all around great staff I will all ways do business with this dealership thank you to all staff of Spitzer motor city More

by viper 22 Verified Customer Verified Customer

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After I explained to a service advisor why I was there they responded with this is a warranty service. The warranty service agent greeting was friendly and he listened when I explained the issue. I waited they responded with this is a warranty service. The warranty service agent greeting was friendly and he listened when I explained the issue. I waited for two hours and watch many many non warranty customers come and go during that time. I received no updates during the two hours More

by MNLGODFREY Verified Customer Verified Customer

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Very professional on time with estimate of how long waiting area very clean all employees were very friendly waiting area very clean all employees were very friendly More

by kdkd2121 Verified Customer Verified Customer

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