Ariel Albores
Ariel Albores at Spitzer Jeep RAM Brook Park

Ariel Albores

Service Advisor

Spitzer Jeep RAM Brook Park

13001 Brookpark Rd
Brook Park, OH 44142

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4.5
19 Reviews
4.5

19 Reviews

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19 Reviews of Ariel Albores

January 29, 2026

Dealership Rating
Employee Rating

After I explained to a service advisor why I was there they responded with this is a warranty service. The warranty service agent greeting was friendly and he listened when I explained the issue. I waited More

by MNLGODFREY
Recommend Dealer
No

Other Employees Tagged: Ariel Albores

January 24, 2026

Dealership Rating
Employee Rating

Very professional on time with estimate of how long waiting area very clean all employees were very friendly More

by kdkd2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2026

Spitzer Jeep RAM Brook Park responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Jeep RAM Brook Park, we look forward to having you as a valued customer for many years to come!

January 21, 2026

Dealership Rating
Employee Rating

Lack of accountability. Unprofessional manager which leads to unprofessional employees. Uncommunicative. Sales dept is great. Service is lacking. More

by cgeballa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 24, 2026

Spitzer Jeep RAM Brook Park responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 15, 2026

Dealership Rating
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I have gotten efficient service and when needed an estimate. Warranty work was completed quickly More

by gkocab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Spitzer Jeep RAM Brook Park responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Jeep RAM Brook Park, we look forward to having you as a valued customer for many years to come!

January 10, 2026

Dealership Rating
Employee Rating

Great customer service and great people! The experience was great as a first time customer More

by Reginald.gary1369
Recommend Dealer
Yes

Other Employees Tagged: Ariel Albores

Jan 10, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 25, 2025

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Employee Rating

They take your money and use your gas in the car never again come back More

by tweetytunes2003
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Jan 07, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 10, 2025

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Employee Rating

Great dealership so easy to work with! Very kind and a lot of smiles at the dealership More

by PAULDOUGLASW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Spitzer Jeep RAM Brook Park responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 08, 2025

Dealership Rating
Employee Rating

Very great customer service n greetings was excellent and the wait time was quick and great thanks for getting my car fixed thre right way More

by pimpin55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Kelly, Kim Boutell

Dec 08, 2025

Spitzer Jeep RAM Brook Park responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Jeep RAM Brook Park!

December 07, 2025

Dealership Rating
Employee Rating

Working with Ariel and the dealership to fix my jeep was a very positive experience. Ariel listened to all of my concerns and worked to address the issues I had with my vehicle. The issue was complex and More

by Amandaaccavallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2025

Spitzer Jeep RAM Brook Park responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 29, 2025

Dealership Rating
Employee Rating

Ariel did his best job at trying to get my work approved through my insurance. He made recommendations and gave pointers while buying my new tires as well. Very informative and very helpful. More

by cassandramsoltis23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Darnall, Lisa Jackson

Nov 29, 2025

Spitzer Jeep RAM Brook Park responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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