Ariel Albores | Page 2

I received excellent customer service from mechanical services department on an urgent key fob problem on my Jeep. The work was done timely and the work was done 100% okay with the minimal amount of wait services department on an urgent key fob problem on my Jeep. The work was done timely and the work was done 100% okay with the minimal amount of wait time on my part. More

by Greg Schneider Verified Customer Verified Customer

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I wouldn’t recommend anyone to purchase a vehicle or have service done at Spitzer Brookpark. Terrible customer service service done at Spitzer Brookpark. Terrible customer service More

by dremillz.smith087 Verified Customer Verified Customer

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The problem was not fixed the first time however the department got me right in to fix the issue department got me right in to fix the issue More

by pokerguy323 Verified Customer Verified Customer

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Was told not to come back because I complained about the deceptive bill I received and caught them adding charges to the bill that I didn't agree on or ask for on top of extra diagnosis charges. deceptive bill I received and caught them adding charges to the bill that I didn't agree on or ask for on top of extra diagnosis charges. More

by z1titleist Verified Customer Verified Customer

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The dealership is exceptionally clean and the staff are knowledgeable and very polite and courteous. knowledgeable and very polite and courteous. More

by tsweeney1953 Verified Customer Verified Customer

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You charged me 2000k and don't fix the problem. Terrible service and experience Very bad Terrible service and experience Very bad More

by EJMURRAY10 Verified Customer Verified Customer

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They are very good at trying to help you the prices are very high though very high though More

by scottjason075 Verified Customer Verified Customer

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After picking up my van I realized that filters had been replaced without my knowledge and charged $115. I reached out to the service manager and never received a call back. Spoke with a lady the same day t replaced without my knowledge and charged $115. I reached out to the service manager and never received a call back. Spoke with a lady the same day to ask about my service and I explained and still haven't heard back. More

by upswoodward Verified Customer Verified Customer

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everyone was very helpful and I'm satisfied with the work did on my car professional did on my car professional More

by natehollis28 Verified Customer Verified Customer

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I had a recall on my Jeep recently. I was in and out in a reasonable amount of time. Everyone was pleasant to work with. Ariel, my handler, was thorough and explained all the details o I was in and out in a reasonable amount of time. Everyone was pleasant to work with. Ariel, my handler, was thorough and explained all the details of the process well. He also showed patience handling all my questions and walking me through my service options. He was definitely appreciated. Overall, it was a great experience. More

by JNM Verified Customer Verified Customer

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