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Ariella Cancel
Ariella Cancel at Spitzer Kia Cleveland

Ariella Cancel | Page 2

Service Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.6
47 Reviews
4.6

47 Reviews

Write a Review

47 Reviews of Ariella Cancel

May 15, 2026

Dealership Rating
Employee Rating

Wonderful and fast service. I always take my car there for service. Pricing is reasonable. More

by BVIEW524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Bernald, Richard Watkins, Randy Maggio

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May 15, 2026

Spitzer Kia Cleveland responded

We appreciate you choosing us for your Kia Carnival service. We’re pleased to know our quick service and reasonable pricing stood out to you. We look forward to assisting you again.

May 14, 2026

Dealership Rating
Employee Rating

I needed a tire replaced . I was very pleased one could be ordered and installed the follow day. More

by rcsps
Recommend Dealer
Yes

Other Employees Tagged: Ariella Cancel

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May 14, 2026

Spitzer Kia Cleveland responded

We’re thrilled to see your 5-star rating. Ariella and our service team are happy we could order and install your Kia Soul’s replacement tire the very next day. It’s great to know you were back on the road so quickly.

May 11, 2026

Dealership Rating
Employee Rating

They did not accept my $10 off any oil change coupon that 8 received in the mail More

by Burt B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 14, 2026

Spitzer Kia Cleveland responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention.

May 11, 2026

Dealership Rating
Employee Rating

Great customer service skills. Prompt fast service. Definitely a pleasure to get my car serviced here. More

by Shawn 78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 11, 2026

Spitzer Kia Cleveland responded

It’s great to hear our team provided prompt, friendly attention for your Kia Sportage. Ariella appreciates your feedback and is glad your visit was a pleasure. Thank you for trusting us with your service needs.

May 04, 2026

Dealership Rating
Employee Rating

Everyone is super nice, ready and willing to assist and are very communicative when it comes to getting service done! More

by Meh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Wolfe, Jacqueline Bernald, Belinda Frost, Randy Maggio, Rachel Lewis, Brian Puls, Jackie Diraimo, Maycie Spencer , Charles Lee

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May 04, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear you found our service team friendly, eager to help, and clear about each step on your GMC Terrain. We’re pleased you felt well informed throughout the process. We look forward to assisting with any future maintenance.

May 01, 2026

Dealership Rating
Employee Rating

Great service very timely very polite and professional kept me updated every step of the way and made sure I had no questions or concerns More

by paultmlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Bernald

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May 01, 2026

Spitzer Kia Cleveland responded

We’re thrilled to know you found our service for your Kia Sportage to be timely, polite, and professional. We appreciate the chance to keep you informed and ensure all your questions were answered; feel free to reach out whenever you need assistance.

April 30, 2026

Dealership Rating
Employee Rating

Overall good service thanks for your having my car done on time. Appreciate the staff at KIA. More

by JRIVERAABBASERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mate Tamas, Jacqueline Bernald, Richard Watkins, Randy Maggio , Sales man Whalid!

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Apr 30, 2026

Spitzer Kia Cleveland responded

We’re glad to hear your Sorento was serviced on time. Thank you for recognizing our Kia team and we look forward to helping you again.

April 30, 2026

Dealership Rating
Employee Rating

So quick and easy to sign up for the appointment, very quick communication when adding my rotation, and the wait for the work wasn’t terrible More

by JSHEB1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2026

Spitzer Kia Cleveland responded

We’re pleased scheduling your service appointment was straightforward and that our team communicated quickly about your rotation. It’s great the wait for your Kia Forte’s service was minimal. Ariella will pass along your feedback to our service department.

April 23, 2026

Dealership Rating
Employee Rating

Took me 3 trips for them to try and fix my car and was told after they had my car for 3 weeks that their master mechanic said that it wasn't designed to lock from the passenger outside door handle button. More

by Richard Ballard
Recommend Dealer
No

Other Employees Tagged: Ariella Cancel

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Apr 26, 2026

Spitzer Kia Cleveland responded

Richard, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

April 19, 2026

Dealership Rating
Employee Rating

I was in and out with no problem they keep me up to date about my suv More

by ulyssesjohnson905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Watkins

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Apr 19, 2026

Spitzer Kia Cleveland responded

Thank you for the 5-star review. It was a pleasure completing service on your Kia Sorento promptly and keeping you informed throughout its visit. Your feedback means a lot to our team.

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