Arlen Bird
Arlen Bird at Bob Ferrando Ford

Arlen Bird | Page 4

Lead Service Writer

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

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4.9
893 Reviews
4.9

893 Reviews

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893 Reviews of Arlen Bird

January 26, 2026

Dealership Rating
Employee Rating

My experience with Ferrando's service department has always been very good. Between my husband and myself we have purchased 4 cars there and have always had them serviced there. More

by SUSAN_HUDSON109
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

January 25, 2026

Dealership Rating
Employee Rating

Just bought a new Lincoln Nautilus Also had my Aviator inspected and service was great More

by beaniekatz
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

January 22, 2026

Dealership Rating
Employee Rating

Ellen was courteous, answered my questions. Another great experience! Excellent and we'll be back again when I need more service work done More

by SWEETBRT99
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

January 22, 2026

Dealership Rating
Employee Rating

You did not have all the parts need to do the repair so I have to come back More

by Ccerie85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Barney, Collin Mello

January 20, 2026

Dealership Rating
Employee Rating

Friendly and efficient service department as well as Sales, especially Shawn Haas. We just bought a '25 Lincoln Nautilus and the entire transaction was great, including Paul D. Ins Finance. More

by beaniekatz
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

January 14, 2026

Dealership Rating
Employee Rating

Arlen was absolutely amazing to work with when my vehicle needed a new battery. So helpful and kind!! Top notch service for sure!! More

by katimpano
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 10, 2026

Dealership Rating
Employee Rating

I have never been disappointed at this dealership! !!!! I will ( and have) continued to come back for both my cars More

by valkyrfarm
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 07, 2026

Dealership Rating
Employee Rating

Great friendly staff. Done right the first time. Reasonable prices. No hardcore up selling. I highly recommend then to everyone. More

by Gearhead Gary.
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

January 01, 2026

Dealership Rating
Employee Rating

I had problem with my vehicle and had to drive back to Florida within a few days. They got the vehicle in and repaired within a few days. All around great service and helpful. More

by bt1195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Barney, Collin Mello

December 19, 2025

Dealership Rating
Employee Rating

Arlen always gives you an honest opinion of what needs to be done and communicates with you on problems. More

by G2D
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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