Arlen Bird
Arlen Bird at Bob Ferrando Ford

Arlen Bird | Page 3

Lead Service Writer

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

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4.9
893 Reviews
4.9

893 Reviews

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893 Reviews of Arlen Bird

February 18, 2026

Dealership Rating
Employee Rating

Everyone was up front and nice. Arlen was very nice and informative. I will consider Bob Fernando for my next car purchase. More

by matthewblack2007
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

Feb 18, 2026

Bob Ferrando Ford responded

Thank you for sharing your experience! Being upfront and treating people the right way is something we take seriously, and I’m glad Arlen delivered that for you. We appreciate you considering us for your next car purchase and look forward to earning your business again.

February 18, 2026

Dealership Rating
Employee Rating

Five star service! From the first phone call to set up appointment to paying the bill. Arlen and his crew make my car service experience delightful! More

by lcoletta
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

Feb 18, 2026

Bob Ferrando Ford responded

Thank you for the five-star review! We truly appreciate you taking the time to share your experience. Arlen and his entire team work hard to make the service process smooth and stress-free from start to finish, and I’m glad that showed. We’re grateful for your trust and look forward to taking care of you again in the future!

February 18, 2026

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Employee Rating

They took care of everything I needed and had great communication throughout the process. I trust them over Champion even though i live 20 minutes closer to champion. More

by Ben E
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

Feb 18, 2026

Bob Ferrando Ford responded

We sincerely appreciate you sharing this. Trust is everything in our business, and we don’t take that lightly. The fact that you choose to drive past another dealership to work with our team speaks volumes, and we’re grateful for the opportunity to take care of you. We’ll continue working hard to make that extra drive worthwhile every time.

February 12, 2026

Dealership Rating
Employee Rating

Made a service appointment wt for an oil change, tire rotation car was etc.. I mentioned an appointment I had a couple Hours later & he had me completed on time! More

by lisasrosenthal
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

Feb 18, 2026

Bob Ferrando Ford responded

Thank you for sharing your experience! We always strive to stay on schedule and respect our customers’ busy days. I’m glad our team was able to take care of your vehicle and have you back on the road right on time. We truly appreciate your business!

February 03, 2026

Dealership Rating
Employee Rating

Very capable staff. ....I will use them again They knew exactly what to do Thank you More

by gbacja
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

January 31, 2026

Dealership Rating
Employee Rating

They fit me in quickly, & were even willing to do some other work that I didnt originally ask for. Everything was done & I still got my vehicle back by when I needed it. Im very pleased with the outcome. More

by Always4underdog
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

January 31, 2026

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Employee Rating

Always receive the Best Service at Ferrando Ford. I have been dealing with the crew there for 25+ years! Won't Go Anywhere Else! More

by jart670
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

January 30, 2026

Dealership Rating
Employee Rating

Got vehicle right in. They were fast with their work. Great staff all polite and helpful. Overall great experience and would recommend to family and friends. More

by Jeremy
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

January 27, 2026

Dealership Rating
Employee Rating

Very accommodating, they were able to address all my concerns & even some last minute requests. I'm very pleased. More

by Always4underdog
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

January 27, 2026

Dealership Rating
Employee Rating

I enjoy going out to your dealership. I feel comfortable with the way they work on our vehicles. Keep up the good work. Customer service is still everything. Most others have forgotten th More

by Kwarner4315
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

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