Arlington Fritz | Page 2

Arli was phenomenal. He remembered me from a year ago when I test drove the Ionic. That's customer service and why I purchased from Tamiami Hyundai. He remembered me from a year ago when I test drove the Ionic. That's customer service and why I purchased from Tamiami Hyundai. More

by TIMTHOMASLEE Verified Customer Verified Customer

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Great staff! Always friendly and keep things simple. We will continue to shop and service our vehicles from here. Always friendly and keep things simple. We will continue to shop and service our vehicles from here. More

by ARTCARDENAS85 Verified Customer Verified Customer

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My vehicle went into Hyundai's Service for a typical oil change and tire rotation service. The next day the oil and engine light came on where I called the service center immediately. I was told to bring it change and tire rotation service. The next day the oil and engine light came on where I called the service center immediately. I was told to bring it in the next morning even though the car engine wasn't sounding good. I dropped it off and was left with they will check it out and get back and a loaner car. When I returned I noticed oil on the ground that apparently came out as I was driving my vehicle to the service. center, it trailed from the parking lot all the way up the street. I tried to call Hyundai to find out what they had found out with my vehicle the next day and then 2 days after that where nobody returned my call. I wanted to also let them know there was all of this oil that came out of my vehicle. I finally got a call back from the service manager, a week after the 2nd drop off. My car was there for a week and nobody contacted me. When I finally spoke to the service manager, who was the person I spoke to when I dropped the car off a week prior, I told him about the oil and I sent him photos. He was nice enough but the communication between the dealerships service is next to none. Another week goes by and I filed a report with Hyundai s Consumer Affairs. They gave me an escalation number and provided me a liaison, this was 5 days ago. In the meantime I was just n touch through text with the service manager who said they were putting a new engine in my vehicle. I still have no idea why, and I want an explanation of their diagnosis. I requested between both parties all documentation, photos and a full explanation. I want to know why I brought my vehicle in for regular maintenance and am now being told they are replacing my engine and why they think that is the better option than replacing my 8 month old vehicle with 8500 miles on it. More

by ANDREAPOHL2 Verified Customer Verified Customer

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Arli and everyone else was great. Polite and professional. Explained everything very well and had answers for all questions, and they got the vehicle we wanted. Polite and professional. Explained everything very well and had answers for all questions, and they got the vehicle we wanted. More

by Randy Swary Verified Customer Verified Customer

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Overcharged by $1800. Beware as out of state buyer. Received a second contract a week after purchase. Had to pay to get my title. Would stay clear due to questionable busi Beware as out of state buyer. Received a second contract a week after purchase. Had to pay to get my title. Would stay clear due to questionable business practices. Having to file BBB complaint and get counsel. More

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We have leased, and also purchased, several vehicles from this dealership over the years. Our recent experience was again excellent. Our salesperson, Tony, was extremely professional, personable, and help this dealership over the years. Our recent experience was again excellent. Our salesperson, Tony, was extremely professional, personable, and helpful in assisting us to find the right vehicle. Louis in Finance was likewise most helpful, professional, and easy to work with in processing necessary paperwork. More

by DESW50 Verified Customer Verified Customer

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All commitments delivered as promised- beautiful facility and efficient service department. This is our second purchase. and efficient service department. This is our second purchase. More

by JKBLUEBELLO Verified Customer Verified Customer

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Always enjoy working with the people people at the dealership.Everyone is so friendly and helpful.That's why we keep coming back dealership.Everyone is so friendly and helpful.That's why we keep coming back More

by pfmettnaples Verified Customer Verified Customer

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I purchased a new $60,000 Hyundai Calligraphy and the dealership took over 45 days to process my title. My temporary license plate tag expired after 30 days. My understanding is by law they are required dealership took over 45 days to process my title. My temporary license plate tag expired after 30 days. My understanding is by law they are required to apply for the title within 30 days.Very poor customer service. Many other customers experienced the exact same problem. They need to fix this issue internally. More

by dmaloof Verified Customer Verified Customer

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Arlington is absolutely wonderful to work with. He answered all my questions and made the buying process super smooth. I would highly recommend him and Tamiami Hyundai! He answered all my questions and made the buying process super smooth. I would highly recommend him and Tamiami Hyundai! More

by behassee Verified Customer Verified Customer

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