Armando Rodrigues | Page 41

Working with Billy Toolen and team was a great experience I read some reviews about the e-golf and wanted to know more. After speaking with my sales adviser Billy Toolen I was excited to jump into the ev wor I read some reviews about the e-golf and wanted to know more. After speaking with my sales adviser Billy Toolen I was excited to jump into the ev world. Billy was very knowledgeable about the specs of the car, took time to answer my questions, and I wouldn't have purchased the car without his expertise. More

by ChrisR Verified Customer Verified Customer

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professional, always adding value Sales management here are experienced professionals, work to make things right if deal mechanics, etc. are not what was expected. Armando is reasonabl Sales management here are experienced professionals, work to make things right if deal mechanics, etc. are not what was expected. Armando is reasonable, friendly, and struck a fair deal. Nathan went above and beyond to make sure we were happy post-sale, knowledgeable about the vehicles and the industry, and overall genuinely superb professional. More

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New used auto Customer service has been good. With one exception when I was given a rental Volkswagen with no instructions on how to open the gas tank. Customer service has been good. With one exception when I was given a rental Volkswagen with no instructions on how to open the gas tank. More

by rmontgo Verified Customer Verified Customer

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Knowledgeable and Friendly Jason showed me around the vehicle and Billy helped with the paperwork. Both outstanding salesmen. Both answered all my questions. I'd recommend them Jason showed me around the vehicle and Billy helped with the paperwork. Both outstanding salesmen. Both answered all my questions. I'd recommend them to my friends. More

by duffymcg Verified Customer Verified Customer

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Very helpful. Josh spent a lot of time with us test driving to determine best fit for us. Professional, courteous, and considerate. Answered all of our questions Josh spent a lot of time with us test driving to determine best fit for us. Professional, courteous, and considerate. Answered all of our questions with no hesitation. More

by mcmdpalu Verified Customer Verified Customer

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Sept 2019 Joshua was friendly & easy to work with. However, I think it kind of ridiculous that there is a twenty five word minimum in order to process this surv Joshua was friendly & easy to work with. However, I think it kind of ridiculous that there is a twenty five word minimum in order to process this survey. More

by suzi1 Verified Customer Verified Customer

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5 Star Experience Uncle Jim sold us our brand new Ascent. He was so sweet and knowledgeable. Usually buying a car can be a pain in the butt but Jim made it enjoyable. Uncle Jim sold us our brand new Ascent. He was so sweet and knowledgeable. Usually buying a car can be a pain in the butt but Jim made it enjoyable. More

by aloha2lol Verified Customer Verified Customer

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Easy Purchase My wife and I visited the dealership a couple times while we searched for our new vehicle. We worked with Bailey Green each time. He was nice to work My wife and I visited the dealership a couple times while we searched for our new vehicle. We worked with Bailey Green each time. He was nice to work with, didn't push and knew the products which helped us make an informed decision before we bought our Outback. More

by bruce.may Verified Customer Verified Customer

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Good experience Got a reasonable deal on the car. Straightforward process . Approachable staff . Billy was very thorough and pleasant to work with. I appreciate t Got a reasonable deal on the car. Straightforward process . Approachable staff . Billy was very thorough and pleasant to work with. I appreciate the no drama approach. More

by SKIKOLSKI Verified Customer Verified Customer

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I wish you won't be fooled by their sweet offer! My friends and I purchased 4 cars from this dealer 3 weeks ago and I like to share the horrible experience with Bailey Green. We had been looking i My friends and I purchased 4 cars from this dealer 3 weeks ago and I like to share the horrible experience with Bailey Green. We had been looking into an electric car and contacted several VW dealers. They all pretty much gave us the same offer but Bailey suggested a better deal. He said he would give us $300 worth of all season floor mats, sunshield, bumper protection film and starbucks gift cards. (We have a text message exchanged with him.) Since he offered the better deals, why not? We decided to drive over 100 miles from LA. While we were waiting for paperwork, we asked him about the gifts he promised. Of course, he didn't prepare for us. He said the shop was closed so he would ship them out to us and he wrote down our address in the sticky memo. Guess what?? We had to check the shipping status many days and now he changed his words. He said he never promised it though we have his text message. At the end he sent us a $2 door protection film and kept saying that he sent us starbuck cards and would get cards any day so not to leave a review. Wow~. A mail takes more than a week from SD to LA? We trusted him so we didn't put anything on the contract paper but now we feel exploited and cheated. I am writing this review in hopes that you won't be fooled by this scam like my friends and I were. One more thing! Have you thought about why this dealer has a good review rate? Among my friends, I had a very smooth process that night and I am the only one who received the dealerrater.com review link. Where's other 3 review emails for my friends? Well, if someone complains, they may say this guy is not a VERIFIED CUSTOMER but I am the VERIFIED CUSTOMER and this is my first impression of Volkswagen. More

by VW first-time buyer Verified Customer Verified Customer

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