"Uzair Tahir was so knowledgeable and helpful with the..."
- ledgarian Verified Customer
Uzair Tahir was so knowledgeable and helpful with the whole process. Lance was invaluable offering more information and reassurance that some detail items would be taken care of. Nick in finance made the paperwork part smooth. They all had great personalities and made me feel at ease and spent the time it took to complete the transaction.. Thank you thank you!!!
Thank you for this awesome five-star review! We're so pleased Uzair and Lance could make your shopping experience so informative and comfortable! We appreciate you taking the time to tell us how Nick could help make financing a better experience, and we are grateful to you for choosing Bob Baker Subaru!
February 05, 2021
"I have purchased eight automobiles from Bob Baker..."
- jrcoulter Verified Customer
I have purchased eight automobiles from Bob Baker Subaru/Volkswagen. I have seen employees change over the years but the integrity of the dealership has been consistent. The team in the service department has always been responsive, knowledgeable and professional. Keep up the good work.
Wow! Eight vehicles from our dealership! We're impressed and truly appreciative! We're glad to hear that our team continues to provide you with a five-star experience each time you visit Bob Baker Subaru! Thank you for leaving us this excellent five-star review and for being part of our family!
February 01, 2021
"We had a little glitch but it was handled professionally..."
- anikasmom Verified Customer
We had a little glitch but it was handled professionally and we are 100% happy with our experience. The sales staff, management, and finance were great to work with.
Congratulations on your first VW GLI! We are so happy our Bob Baker Subaru team earned your five stars. Thanks, Manny!
December 21, 2020
"Horrible experience 😡 I was in the dealership over 4..."
- crown28 Verified Customer
Horrible experience 😡 I was in the dealership over 4 hours for oil change, I have to go and look for the manager to find out about my car 😡 I request to talk the dealer manager and he refused to come and talk to me 😡 I wonder it Mr Bob he will like to be treated the same way some where else.
Poorly management and poorly service at the Bob Baker VW dealership
For sure I won’t recommend this dealer to anyone 👎🏼
Hello. I am sorry to hear about your service visit. I would appreciate an opportunity to speak to you about it. Please call me on my direct l ine at (760) 804-5038. I am here Monday thru Friday from 8 am to 3:30 pm. Thank you. Don Elliott, Customer Service Manager
December 01, 2020
"I would like to thank Christie for the excellent service...."
- Mike Verified Customer
I would like to thank Christie for the excellent service. She was delightful and very helpful in the sales process. She even walked us through the car and made sure we understood how to use it before we left the dealership. Thanks so much Christie!
Thank you for the wonderful review, Mike! We're so glad Christie provided you with five-star service during your visit and we'll be sure to pass along your thanks to her. Your business is much appreciated by all of us here at Bob Baker Volkswagen Subaru and we hope to see you next time!
November 08, 2020
"I bought a 2021 Forester Touring. It was a pleasant..."
- dw2525 Verified Customer
I bought a 2021 Forester Touring. It was a pleasant experience, with excellent customer service in the browsing and buying process. No unexpected bumps or surprises.
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