Armando Torres

Envision Ford of Oxnard responded

Thank you for your recommendation! It means a lot to know you’d send someone here, whether it’s for their first car or their next one. We appreciate your trust and look forward to helping you or your friends and family anytime.

Envision Ford of Oxnard responded

I’m very sorry to hear about your experience. What you’ve described is not the level of integrity or customer care we strive for, and I take your concerns seriously. I’d like the opportunity to review your purchase in detail and address each of these issues — including the tire, filters, and the added maintenance charges. Please reach out to me directly so we can work toward a resolution and restore your confidence in us.

Envision Ford of Oxnard responded

I’m glad to hear Armando and Sara made your car buying experience enjoyable, especially since you came from out of town to see us. We truly appreciate your trust and your recommendation, and I’ll be sure to share your kind words with both of them. Enjoy your new vehicle!

Envision Ford of Oxnard responded

I’m glad to hear Sara made your experience such a great one. She truly cares about her customers, and I’ll be sure to share your appreciation with her. Thank you for choosing us, and we hope you enjoy your new vehicle!

Envision Ford of Oxnard responded

Thank you for the great feedback! We're so glad to hear you had an excellent experience with our team. It means a lot to us—thank you for choosing Envision Ford, and we hope to see you again soon!