Armen Yagubyan
Armen Yagubyan at Universal Mitsubishi
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Armen Yagubyan | Page 50

Service

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

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4.9
522 Reviews
4.9

522 Reviews

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522 Reviews of Armen Yagubyan

May 30, 2020

Dealership Rating
Employee Rating

Excellent service from all the staff. Will always be my go to for servicing my car. I love near DTLA and drive out there because it is superior service in comparison to the commerce location. More

by mreherrer
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

Jun 11, 2020

Universal Mitsubishi responded

The staff appreciated your kind words and thankful for the effort made to drive extra miles and have us service your vehicle. Again, thank you. Stay safe, Carlos De La Luz

May 28, 2020

Dealership Rating
Employee Rating

I.love Universal Mitsubishi in Duarte. They are very helpful specially Armen. He's kind and always answer your question. Keep up the good work!!! More

by Diana
Recommend Dealer
Yes
May 31, 2020

Universal Mitsubishi responded

Hello Diana, we appreciate your kind words. On behalf of Armen and the Service Department, thank you. Stay safe, Carlos De La Luz

May 27, 2020

Dealership Rating
Employee Rating

Armen always helps me out and hasgreat customer service every time I go to get my car fixed and always tell me what is next to fix on my car. More

by astrozombie6589
Recommend Dealer
Yes
May 31, 2020

Universal Mitsubishi responded

VOTE for Armen..... We appreciate very much your continued Patronage. We look forward to your next visit. Stay safe, Carlos De La Luz

May 27, 2020

Dealership Rating
Employee Rating

Same complaint since I purchased the car. had to get it diagnosed myself and they refused to fix it. Nice but did not resolve Issues More

by Kimbala44137
Recommend Dealer
No
May 28, 2020

Universal Mitsubishi responded

My apologies, I regret to hear our performance fell short. As much as we appreciate accolades, your feedback is just as important. I would appreciate it, if you could give me a call. I'd like to make sure, we learn form our experiences and not victimize any future customers. Stay safe, Carlos De La Luz (818)550.1500

May 14, 2020

Dealership Rating
Employee Rating

The service department at Universal Mitsubishi is definitely worth the one-hour drive. They were able to diagnose and repair a problem with my 2000 Eclipse quickly and at a very reasonable price -- s More

by MORRISJ2
Recommend Dealer
Yes
May 25, 2020

Universal Mitsubishi responded

I'm so glad the drive paid off, kindly share your experience with others look forward to your next visit. Stay safe, Carlos De La Luz

May 13, 2020

Dealership Rating
Employee Rating

Armen was one of the best service advisor, he takes time listens to my concerns was honest and walks with you through the process of what’s being done in a timely matters. More

by Dioleto
Recommend Dealer
Yes
May 25, 2020

Universal Mitsubishi responded

It makes us happy to hear your satisfaction in your words. Thank you for your 5 Star review. Stay safe, Carlos De La Luz

May 11, 2020

Dealership Rating
Employee Rating

GREAT SERVICE. KNOWLEDGEABLE, FRIENDLY AND COURTIOS. EXPLAINED THE WORK BEING PERFORMED AS WELL AS NECESSARY WORK TO BE COMPLETED AND THE REASON BEHIND IT. CUSTOMER SATISFACTION AND SAFETY WAS A PRIORIT More

by tase17
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Junior Avila

May 25, 2020

Universal Mitsubishi responded

Sounds like a well earned 5 Star. We are very appreciative of you giving us the opportunity too earn it. We look forward to your next visit. Stay safe, Carlos De La Luz

May 25, 2020

Universal Mitsubishi responded

Sounds like a well earned 5 Star. We are very appreciative of you giving us the opportunity too earn it. We look forward to your next visit. Stay safe, Carlos De La Luz

May 07, 2020

Dealership Rating
Employee Rating

I was quite satisfied with the service I received. Very friendly & professional treat. Social distancing was well practiced there. Doors were open so I didn’t have to touch them. More

by Marco
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

May 25, 2020

Universal Mitsubishi responded

Thank you for noting our effort to making sure your safety is a priority. We're glad you also found your visit a pleasant one. We look forward to your next visit. Stay safe, Carlos De La Luz

May 06, 2020

Dealership Rating
Employee Rating

Excellent service! Armen was very detail oriented. Took really good care of customers. I live in LA and come to this dealer for the good service. More

by KATHYLAO
Recommend Dealer
Yes
May 25, 2020

Universal Mitsubishi responded

We recognize there are many Service Departments in LA, and appreciate so much the effort you make to give us the opportunity to take car of your vehicle. Stay safe, Carlos De La Luz

May 06, 2020

Dealership Rating
Employee Rating

Good service. But when I when I went to pick up my car I had to wait 30 minutes to leave because the cashier did not arrive yet. More

by JAMESMATURAN
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

May 25, 2020

Universal Mitsubishi responded

My deepest apologies, details is what completes an experience, we hope to give you a complete satisfaction on your next visit. Stay safe, Carlos De La Luz

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