653 Reviews
Write a Review653 Reviews of Armen Yagubyan
August 22, 2020
Paul treats me fairly. He’s a good communicator. Keeps me well informed about my older car. He’s the reason I keep coming back. well informed about my older car. He’s the reason I keep coming back. More
Other Employees Tagged: Paul Tokatlyan
August 16, 2020
10 yrs of loyalty to the service dept. coz of their excellent customer relations in providing car services. They always meet if not exceed customer’s expectations in resolving car issues with a conside excellent customer relations in providing car services. They always meet if not exceed customer’s expectations in resolving car issues with a considerate options of the customer’s budget. (helping prioritize what needs to be done if not all are possible as per customer’s choice) Paul is a great staff and a trustworthy service agent in accommodating customers needs with car repairs. He has shown passion and commitment in performing his job. I only trust and service my 2 mitsubishi cars with them. Thank you Duarte-Mitsubishi Service Dept. Team!! More
Other Employees Tagged: Paul Tokatlyan
August 15, 2020
Excellent Service Universal Mitsubishi's has excellent, prompt and fast service. Their service people do not pressure customers to buy more service. Prices of services Universal Mitsubishi's has excellent, prompt and fast service. Their service people do not pressure customers to buy more service. Prices of services are competitive or even cheaper than third party shops. There's also a free car wash. More
August 10, 2020
Armen Is my service advisor was great with what he does, he told me what to expect to do with my car. The was friendly and clean. The job was done in a timely manner.Thanks A+ he told me what to expect to do with my car. The was friendly and clean. The job was done in a timely manner.Thanks A+ More
August 04, 2020
The service team at this dealership are awesome! elite The service team at this dealership are awesome! elite customer service skills, From the first phone call to delivery time, completely exceeded my e The service team at this dealership are awesome! elite customer service skills, From the first phone call to delivery time, completely exceeded my expectations. Thank you Paul and Armen! More
Other Employees Tagged: Paul Tokatlyan
August 03, 2020
The entire team was excellent. From sales to finance to service. All parties were professional, helpful, personable and thoughtful. Thank you for everything. Much gratitude. service. All parties were professional, helpful, personable and thoughtful. Thank you for everything. Much gratitude. More
July 29, 2020
Great customers service is their way of doing business, at this facility, everybody is very attentive, knowledgeable and polite Keep up your excellent customer service KUDOS ‼️ Universal Mitsubishi 👍� at this facility, everybody is very attentive, knowledgeable and polite Keep up your excellent customer service KUDOS ‼️ Universal Mitsubishi 👍🏼 More
Other Employees Tagged: Paul Tokatlyan , Asian gentleman sorry I don’t remember his name, he was very nice and attentive and he delivered my car very clean
July 18, 2020
Excellent service, Job done in time promised, clean facility, excellent customer service i will recommended to my frriends,armen was very nice cleraly expleined about service requested thank you. facility, excellent customer service i will recommended to my frriends,armen was very nice cleraly expleined about service requested thank you. More
Other Employees Tagged: Paul Tokatlyan, Junior Avila
July 17, 2020
Broken Ignition Key My ignition key broke. The service dept. sent someone to my office to program the new key saving me the time it would take to drive to the dealership My ignition key broke. The service dept. sent someone to my office to program the new key saving me the time it would take to drive to the dealership, have the key programmed and then return to work. More
July 12, 2020
Armen is always helpful and he takes good care of my car! I appreciate his positivity and his thoroughness. I’ve been getting my car serviced here for a few years now. I appreciate his positivity and his thoroughness. I’ve been getting my car serviced here for a few years now. More

