Armen Yagubyan
Armen Yagubyan at Universal Mitsubishi

Armen Yagubyan | Page 67

Service

Universal Mitsubishi

Sales 5355 Van Nuys Blvd. / Service 5151 Van Nuys Blvd.
Sherman Oaks, CA 91401

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4.9
688 Reviews
4.9

688 Reviews

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688 Reviews of Armen Yagubyan

May 14, 2020

Dealership Rating
Employee Rating

The service department at Universal Mitsubishi is definitely worth the one-hour drive. They were able to diagnose and repair a problem with my 2000 Eclipse quickly and at a very reasonable price -- s More

by MORRISJ2
Recommend Dealer
Yes
May 25, 2020

Universal Mitsubishi responded

I'm so glad the drive paid off, kindly share your experience with others look forward to your next visit. Stay safe, Carlos De La Luz

May 13, 2020

Dealership Rating
Employee Rating

Armen was one of the best service advisor, he takes time listens to my concerns was honest and walks with you through the process of what’s being done in a timely matters. More

by Dioleto
Recommend Dealer
Yes
May 25, 2020

Universal Mitsubishi responded

It makes us happy to hear your satisfaction in your words. Thank you for your 5 Star review. Stay safe, Carlos De La Luz

May 11, 2020

Dealership Rating
Employee Rating

GREAT SERVICE. KNOWLEDGEABLE, FRIENDLY AND COURTIOS. EXPLAINED THE WORK BEING PERFORMED AS WELL AS NECESSARY WORK TO BE COMPLETED AND THE REASON BEHIND IT. CUSTOMER SATISFACTION AND SAFETY WAS A PRIORIT More

by tase17
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Junior Avila

May 25, 2020

Universal Mitsubishi responded

Sounds like a well earned 5 Star. We are very appreciative of you giving us the opportunity too earn it. We look forward to your next visit. Stay safe, Carlos De La Luz

May 25, 2020

Universal Mitsubishi responded

Sounds like a well earned 5 Star. We are very appreciative of you giving us the opportunity too earn it. We look forward to your next visit. Stay safe, Carlos De La Luz

May 07, 2020

Dealership Rating
Employee Rating

I was quite satisfied with the service I received. Very friendly & professional treat. Social distancing was well practiced there. Doors were open so I didn’t have to touch them. More

by Marco
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

May 25, 2020

Universal Mitsubishi responded

Thank you for noting our effort to making sure your safety is a priority. We're glad you also found your visit a pleasant one. We look forward to your next visit. Stay safe, Carlos De La Luz

May 06, 2020

Dealership Rating
Employee Rating

Excellent service! Armen was very detail oriented. Took really good care of customers. I live in LA and come to this dealer for the good service. More

by KATHYLAO
Recommend Dealer
Yes
May 25, 2020

Universal Mitsubishi responded

We recognize there are many Service Departments in LA, and appreciate so much the effort you make to give us the opportunity to take car of your vehicle. Stay safe, Carlos De La Luz

May 06, 2020

Dealership Rating
Employee Rating

Good service. But when I when I went to pick up my car I had to wait 30 minutes to leave because the cashier did not arrive yet. More

by JAMESMATURAN
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

May 25, 2020

Universal Mitsubishi responded

My deepest apologies, details is what completes an experience, we hope to give you a complete satisfaction on your next visit. Stay safe, Carlos De La Luz

May 06, 2020

Dealership Rating
Employee Rating

Excellent service. The staff were very polite and friendly. Paul was very accommodating in meeting our service needs. The waiting lounge was very clean. I like that they car washed after the service. More

by Ronalyn
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

May 25, 2020

Universal Mitsubishi responded

Thank you for your giving us the opportunity to take care of your vehicles needs. We look forward to you rnext visit. Stay safe, Carlos De La Luz

May 06, 2020

Dealership Rating
Employee Rating

I feel well taken care of at this dealership. Paul and Armen are happy to explain things I don't understand. I love the free WiFi and comfy seating. Costs are reasonable and personnel from curbside to c More

by MMITCHELL9
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Junior Avila

May 25, 2020

Universal Mitsubishi responded

Thank you, for taking the time to share your experience. I assure you our entire Service Staff appreciates your recognition. Stay safe, Carlos De La Luz

May 05, 2020

Dealership Rating
Employee Rating

Great service all around. Free Starbucks coffee in the customer lounge! Love it! Paul in Service always gives me VIP treatment...been that way for years. More

by htinla
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Junior Avila

May 26, 2020

Universal Mitsubishi responded

A valued long time customer. Thank you so much for your kind words and patronage. Stay safe, Carlos De La Luz

May 05, 2020

Dealership Rating
Employee Rating

Wonderful! Everyone is great! Excellent service! I will definitely return. They treat you like family. I could not have been more pleased with the service I received. More

by Nurbelyma
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Junior Avila

May 26, 2020

Universal Mitsubishi responded

We appreciate your reward of kind words. On behalf of our entire Service Department, thank you. Stay safe, Carlos De La Luz

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