Arno Orsini | Page 60

New CLA 250 Saw the commercials for this new model Mercedes, was intrigued by the looks and price, took it for a test ride, and leased the CLA 250 for three years Saw the commercials for this new model Mercedes, was intrigued by the looks and price, took it for a test ride, and leased the CLA 250 for three years. Did not receive the best lease deal first time around, but Princeton Mercedes came through after being advised of competitor pricing. Overall it was a positive experience, not always the case when shopping for a luxury automobile! More

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Best customer service, best sales person While we come to MB for a wonderful car, we also come to Princeton MB for Arno Orsini. He is the most terrific sales person we have ever dealt with, a While we come to MB for a wonderful car, we also come to Princeton MB for Arno Orsini. He is the most terrific sales person we have ever dealt with, and this is the third car we have leased from him. We know he has our best interests at heart, and knows us so well now that he makes the entire experience so simple and seamless! More

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Experience with Mercedes-Benz My experience with Sales and Service of this Mercedes dealer has been excellent. They are very responsive and caring folks. Any questions that I had e My experience with Sales and Service of this Mercedes dealer has been excellent. They are very responsive and caring folks. Any questions that I had even between service cycles were always answered very courteously. More

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Yet again, a great experience! With pleasure we returned to Arno Orsini at Princeton Mercedes after our initial experience 3 years ago leasing our C250. We are now enjoying a new G With pleasure we returned to Arno Orsini at Princeton Mercedes after our initial experience 3 years ago leasing our C250. We are now enjoying a new GLK350 after another exceptional consultation with Arno. He makes the entire process a pleasure. We leave informed, enlightened & most definitely impressed that Arno has customized our purchase to our needs and personal preferences. Without question the most detail oriented, personable professional with whom we have been fortunate enough to invest our confidence. He not only made us feel assured we would be happy with our vehicle, he accomplished an altogether seamless experience, yet again! More

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Great service The service I receive is second to none. I've come to expect this level of service since I've been a customer since 2000. The service I receive is second to none. I've come to expect this level of service since I've been a customer since 2000. More

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Exceptional experience The purchase experience was easy, informative and enjoyable. This was due to a very helpful sales associate. Arno was outstanding . We purchased our The purchase experience was easy, informative and enjoyable. This was due to a very helpful sales associate. Arno was outstanding . We purchased our first MB from Princeton MB back in 2002, More

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Just Simply The Best! I have worked with Arno for several years; each experience has been a joy. Arno has always worked assiduously to find the "right" car for me. He has I have worked with Arno for several years; each experience has been a joy. Arno has always worked assiduously to find the "right" car for me. He has always cared about every detail, particularly concentrating on whether I will be "happy" with the car; he cares whether the car is correct for my lifestyle. If you want a salesman who will care about the color of the seats to the quality of the sound system, to the acceleration of the car, Arno is the salesperson for you. In choosing your car he will always keep YOU in mind. More

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Another outstanding experience with Arno We just leased our third Mercedes with Arno, our favorite salesman at the Princeton dealership. Arno cares about the total experience of buying or lea We just leased our third Mercedes with Arno, our favorite salesman at the Princeton dealership. Arno cares about the total experience of buying or leasing from his dealership. He is knowledgeable, well organized, and simplifies complexity. When we were unsure of what Mercedes we wanted next Arno worked to find the information we needed, on a range of models and helped us find a car that we are truly thrilled with. Although we chose a model that is in short supply Arno worked hard to find a car with the options we wanted and secured it for the Princeton inventory without any delay. We highly recommend Arno and look forward to working with him again. More

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Amazing Arno! My husband and I, along with our two little ones and my father made it to MB of Princeton one fine evening. We met with ARNO, and could not be any mor My husband and I, along with our two little ones and my father made it to MB of Princeton one fine evening. We met with ARNO, and could not be any more grateful that we met him. By far the nicest, most humble, respectful and helpful specialist EVER. In all these years, we have never had a more smooth vehicle buying experience as we did while leasing our 2013 GL 450! The level of professionalism & individual care he gave to our needs is remarkable. He went out of his way to do whatever he possibly could to meet our needs. My father, who was with us for input, to date, talks about Arno to everyone he knows for the kindness he gave our family. He is a huge fan & so are we! We love the GL, as it's not only beautiful but accommodates our family graciously! But there is no doubt that we will be loyal customers at MB Princeton for numerous years to come, only because of Arno. I don't know who will read this, but this man deserves a big raise & an applause/award for outstanding, extraordinary service :) thank you so much! Dr. & Mrs. Shah More

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You must work with Arno Orsini Executive Summary: I cannot imagine a better person to work with than Arno Orsini. “So, Arno, I’ll bet this is one of the easiest sales you have ever Executive Summary: I cannot imagine a better person to work with than Arno Orsini. “So, Arno, I’ll bet this is one of the easiest sales you have ever had,” I remember saying as we finalized the order for my new CLA45 AMG. When my wife and I met Arno one Saturday morning in the fall, I was pretty sure I wanted to buy a CLA45 AMG based only on what I had read in the press. That model was not yet available in dealers, and I had not even sat in a CLA 250, the model with which the AMG shares most of its body. I contacted Arno based on the brief bio and reviews on the MB of Princeton website. When we met we found him to be extremely knowledgeable, professional and friendly. As others have commented, he was genuinely interested in understanding what I was looking for in a new car, and matching my needs and desires with what MB could offer. He really wanted to be sure that I would be happy with my purchase, especially because this was a “sight unseen” deal. After confirming by a test drive that the cabin of the CLA 250 and size of the vehicle was to our liking, we signed the initial order papers and paid a deposit. Perhaps my observation proved to be a jinx. An apparently unusual equipment request that I had, and the intricacies of European Delivery and the arcane processes of NJ title and registration processes for a motor vehicle imported under the name of an individual, conspired to make this what would be known in systems management as a “manual workaround.” In short, almost everything that could go wrong procedurally, did. But at every complicated twist and turn of the process, Arno patiently and diligently assisted and facilitated the transaction with a “get-it-done” attitude no matter what obstacle needed to be overcome. He and his colleagues went “above and beyond” the level of service I have ever experienced with a new car dealer, including arranging a MB-supplied E550 as a loaner vehicle for us while we toured Germany and Italy when my own car was unavailable. I now have my CLA45 AMG, and it is everything I expected. Arno was not – he is extraordinary and, frankly, the only reason Mercedes-Benz was able to complete my order. There is no doubt in my mind that if we ever purchase another MB, we will do it working with Arno. More

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