Arno Orsini | Page 61

Exceptional experience The purchase experience was easy, informative and enjoyable. This was due to a very helpful sales associate. Arno was outstanding . We purchased our The purchase experience was easy, informative and enjoyable. This was due to a very helpful sales associate. Arno was outstanding . We purchased our first MB from Princeton MB back in 2002, More

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Just Simply The Best! I have worked with Arno for several years; each experience has been a joy. Arno has always worked assiduously to find the "right" car for me. He has I have worked with Arno for several years; each experience has been a joy. Arno has always worked assiduously to find the "right" car for me. He has always cared about every detail, particularly concentrating on whether I will be "happy" with the car; he cares whether the car is correct for my lifestyle. If you want a salesman who will care about the color of the seats to the quality of the sound system, to the acceleration of the car, Arno is the salesperson for you. In choosing your car he will always keep YOU in mind. More

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Another outstanding experience with Arno We just leased our third Mercedes with Arno, our favorite salesman at the Princeton dealership. Arno cares about the total experience of buying or lea We just leased our third Mercedes with Arno, our favorite salesman at the Princeton dealership. Arno cares about the total experience of buying or leasing from his dealership. He is knowledgeable, well organized, and simplifies complexity. When we were unsure of what Mercedes we wanted next Arno worked to find the information we needed, on a range of models and helped us find a car that we are truly thrilled with. Although we chose a model that is in short supply Arno worked hard to find a car with the options we wanted and secured it for the Princeton inventory without any delay. We highly recommend Arno and look forward to working with him again. More

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Amazing Arno! My husband and I, along with our two little ones and my father made it to MB of Princeton one fine evening. We met with ARNO, and could not be any mor My husband and I, along with our two little ones and my father made it to MB of Princeton one fine evening. We met with ARNO, and could not be any more grateful that we met him. By far the nicest, most humble, respectful and helpful specialist EVER. In all these years, we have never had a more smooth vehicle buying experience as we did while leasing our 2013 GL 450! The level of professionalism & individual care he gave to our needs is remarkable. He went out of his way to do whatever he possibly could to meet our needs. My father, who was with us for input, to date, talks about Arno to everyone he knows for the kindness he gave our family. He is a huge fan & so are we! We love the GL, as it's not only beautiful but accommodates our family graciously! But there is no doubt that we will be loyal customers at MB Princeton for numerous years to come, only because of Arno. I don't know who will read this, but this man deserves a big raise & an applause/award for outstanding, extraordinary service :) thank you so much! Dr. & Mrs. Shah More

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You must work with Arno Orsini Executive Summary: I cannot imagine a better person to work with than Arno Orsini. “So, Arno, I’ll bet this is one of the easiest sales you have ever Executive Summary: I cannot imagine a better person to work with than Arno Orsini. “So, Arno, I’ll bet this is one of the easiest sales you have ever had,” I remember saying as we finalized the order for my new CLA45 AMG. When my wife and I met Arno one Saturday morning in the fall, I was pretty sure I wanted to buy a CLA45 AMG based only on what I had read in the press. That model was not yet available in dealers, and I had not even sat in a CLA 250, the model with which the AMG shares most of its body. I contacted Arno based on the brief bio and reviews on the MB of Princeton website. When we met we found him to be extremely knowledgeable, professional and friendly. As others have commented, he was genuinely interested in understanding what I was looking for in a new car, and matching my needs and desires with what MB could offer. He really wanted to be sure that I would be happy with my purchase, especially because this was a “sight unseen” deal. After confirming by a test drive that the cabin of the CLA 250 and size of the vehicle was to our liking, we signed the initial order papers and paid a deposit. Perhaps my observation proved to be a jinx. An apparently unusual equipment request that I had, and the intricacies of European Delivery and the arcane processes of NJ title and registration processes for a motor vehicle imported under the name of an individual, conspired to make this what would be known in systems management as a “manual workaround.” In short, almost everything that could go wrong procedurally, did. But at every complicated twist and turn of the process, Arno patiently and diligently assisted and facilitated the transaction with a “get-it-done” attitude no matter what obstacle needed to be overcome. He and his colleagues went “above and beyond” the level of service I have ever experienced with a new car dealer, including arranging a MB-supplied E550 as a loaner vehicle for us while we toured Germany and Italy when my own car was unavailable. I now have my CLA45 AMG, and it is everything I expected. Arno was not – he is extraordinary and, frankly, the only reason Mercedes-Benz was able to complete my order. There is no doubt in my mind that if we ever purchase another MB, we will do it working with Arno. More

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Thank you I would like to express my gratitude to Arno for this professionalism and non-aggressive demeanor. He made the entire car buying experience stress fre I would like to express my gratitude to Arno for this professionalism and non-aggressive demeanor. He made the entire car buying experience stress free. I look forward to work with him next year when my husband will be in the market for a new car. More

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Arno is a trustful professional sales. This new Mercedes CLA250 is my second car since I've moved to US three years ago. I love it and am highly appreciate Mr. Arno Orsini for helping me to This new Mercedes CLA250 is my second car since I've moved to US three years ago. I love it and am highly appreciate Mr. Arno Orsini for helping me to get my new car. My old car was totaled unexpectedly thus getting a new car as soon as possible put me in a little pressure. After a few uncomfortable experiences with other dealers, I luckily met Arno finally. He's a professional specialist who is knowledgeable and experienced in answering all my questions, thoughtful and patient in helping me to pick up the most suitable buying/leasing options, responsible in following up my order, and sophisticated in handling unexpected late delivery. He never took advantage of my urgent need and pushing me to a deal like other dealers did, and he’s very considerable in helping me out before my new car arrived. If you are looking for a new Mercedes, I’ll highly recommend Arno. He is the one that you can trust. Thanks to Arno, my experience in Mercedes Princeton was great and I will definitely consider this dealer first when I looking for replacement next time. More

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Love my new Mercedes I couldn't be happier with my new Mercedes CLA thanks to Arno. After a discouraging experience at another dealer it was refreshing to have Arno as my I couldn't be happier with my new Mercedes CLA thanks to Arno. After a discouraging experience at another dealer it was refreshing to have Arno as my sales associate who really cared about the person. Arno had extensive knowledge about the car and answered all of my questions thoroughly. Arno helped me custom build my car to get the extras that would be the safest and practical for me. Arno came highly recommended to me and I drove over an hour just to go to that dealership. It was well worth the trip and I would do it again. I would highly recommend this dealer and Arno. You don't find too many sales people out there anymore that actually take care of the customer. I will definitely recommend him to any of my friends and family looking for a car and I plan to use this dealership in the future. -Thanks Jaime Iacono! More

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Arno is a Classic My wife, Susan, our daughter, Faith and I wish to thank Arno for a tremendous experience. We love our 2 new auto (ML & E 350's) and would recommend A My wife, Susan, our daughter, Faith and I wish to thank Arno for a tremendous experience. We love our 2 new auto (ML & E 350's) and would recommend Arno for his professionalism, great taste and thoughtfulness. He is truly a Class individual and hope to continue our business relationship with he and the dealership. More

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Friend Experience Purchasing the First Mecedes-Benz Arno Orsini was a very impressive individual the first time we met him; there was something unique about him. He was not pressuring her to buy a vehi Arno Orsini was a very impressive individual the first time we met him; there was something unique about him. He was not pressuring her to buy a vehicle; he merely showed vehicles available with equipment and price she was looking for. Believe it or not, he showed her a vehicle that had everything she wanted on it and within her price range. He also told her to take time to think about what she wanted to do and come back and purchase if she decided to do so. He also gave her some options to finance the vehicle, but she chose financing with her Credit Union. Arno Orsini is a True Professional Sales person; he is a Sales Person I thought I would never encounter. When I get ready to Lease or Buy my Mecedes-Benz, I will certainly contact Arno; he is a Great Asset to Mecedes-Benz of Princeton and represents the Mecedes-Benz Brand well. A Job Well Done. Thanks Arno! More

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