Arthur Dee | Page 4

I had an amazing experience working with Matt on my new 2021 ILX. I felt well taken care of by the way he explained how a lease may be a better option for me versus regular financing as I was heavily upsid 2021 ILX. I felt well taken care of by the way he explained how a lease may be a better option for me versus regular financing as I was heavily upside down on my trade. He was also very patient with me insisting on the red interior and that ILX wasn't even on the lot yet, stuck over in Alliance at the railyard. On delivery, we could not get the Android Auto to sync up so he went into the showroom several times to get a different cable to try. Above and beyond! Giles in finance was easy to work with as well. Arthur Dee got a deal done that I liked. I look forward to working with Matt in 3 years on my next Acura! More

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We had an amazing experience with Goodson Acura! Emily was very knowledgeable and answered all of our questions. We received top notch service from everyone involved in the process! Thank you Emily, Bran was very knowledgeable and answered all of our questions. We received top notch service from everyone involved in the process! Thank you Emily, Brandon, Giles and Arthur for helping us with our new car. The entire Goodson Acura family went above and beyond! More

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Great dealership! Professional and very friendly. Arthur, the sales manager and Emily, the sales associate, are awesome! Great experience! Very highly recommended! Thank you very much! Arthur, the sales manager and Emily, the sales associate, are awesome! Great experience! Very highly recommended! Thank you very much! More

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My recent experience with Goodson Acura was incredible! I was blown away from start to finish. Given that I have several family members in the car industry, and have previously worked at a luxury dealership was blown away from start to finish. Given that I have several family members in the car industry, and have previously worked at a luxury dealership myself, I had incredibly high expectations. To say that all of my expectations were far exceeded would be an understatement. Arthur Dee was the primary reason I explored the idea to return to the dealership. He was incredibly available to both my husband and myself throughout the entire experience. He took care of everything personally and professionally. I’m so grateful for his personalization, generosity, attention to detail and willingness to accommodate the numerous requests we had along the way. Arthur was so thoughtful and arranged for delivery of the vehicle to take place at my office to further provide exceptional service to my husband and I as we were navigating a new baby and an ill family member who was hospitalized. Arthur was so thoughtful in that he would check in on my family and remembered details I didn’t even recall sharing- such an intentional business man! As for the finance department, Giles Wilson was efficient, kind, flexible, and incredibly personable. My time spent with Giles was also seamless and filled with professionalism. At the time of delivery, Whitney Belfer was very warm, knowledgeable, incredibly helpful and beyond accommodating. She was more than willing to help me with the new car features and setting up things to help make the transition smooth. I enjoyed her as my sales consultant very much! While a majority of my time was spent with Arthur, who again, was phenomenal; I have also had several experiences with Darlene Lincoln and Bobby Carroll at this dealership as well. Darlene is such a ray of sunshine and makes initial interactions as well as experiences at the dealership excellent. As for Bobby, he has been an incredible force in our decision to return to Acura as well. He has helped to provide immeasurable service to myself and members of my family for many years. He is exceptional and incredibly trustworthy! Thank you to the Goodson Acura team for all that you did for our growing family. We can’t thank you enough! The Scott family More

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Purchased a 2020 MDX from Arthur Dee sales manager. Dealing with him is always easy and smooth. What I like about him he is professional and straight forward without the typical dealer run around. Perr Dealing with him is always easy and smooth. What I like about him he is professional and straight forward without the typical dealer run around. Perry Le his assistant worked out all the details. In and out very quickly. Third Acura in 6 years. Working with Arthur has been great. Now that he's at Goodson, I will be going there instead of the McD in Plano that wouldn't give me any where near the deal that Goodson did. In all fairness, I did go to Goodson on my previous purchases and didn't find it all that welcoming or willing to work with a customer. But there seems to be a new management team there and I could easily identify a change in the culture and approach to customers. Would highly recommend More

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Great experience with the entire team, Emily and Arthur were on top of their game and really respectful of my time and needs. Thank you! were on top of their game and really respectful of my time and needs. Thank you! More

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Perry and Arther were extremely helpful from product knowledge to making the process seamless and stress free. I recommend anyone to this dealership. So happy to have my new car. knowledge to making the process seamless and stress free. I recommend anyone to this dealership. So happy to have my new car. More

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Love working with Arthur Dee! Great customer service and great car! Appreciate the home delivery service. Ashton was very informative and helpful with car orientation. Overall great car buying experience. great car! Appreciate the home delivery service. Ashton was very informative and helpful with car orientation. Overall great car buying experience. More

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Exceptional customer service! Wonderful experience dealing with Emily and Arthur I’m so happy with my new RDX. I highly recommend Goodson Acura of Dallas. dealing with Emily and Arthur I’m so happy with my new RDX. I highly recommend Goodson Acura of Dallas. More

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Goodson Acura is the BEST!! They take such good care of you!! I highly recommend Arthur & Kevin!! Couldn’t be happier with my new Acura!! you!! I highly recommend Arthur & Kevin!! Couldn’t be happier with my new Acura!! More

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