Arturo Gonzalez | Page 15

Their employee on the phone quoted me a timeline and a price and when I got down there, the staff in the service center were not only rude, but condescending and it cost me five times more than I was quot price and when I got down there, the staff in the service center were not only rude, but condescending and it cost me five times more than I was quoted and I was also told there was no way that it would be done the same day as I was promised, and then lo and behold was told that they called in favors and got it done the same day, which was the other most important because of time sensitive issues median to get to and from the Children’s Hospital in Portland and a particular appointment that was possibly life changing if we had missed, so not that I’m not grateful that they got me my car and did their job but it’s been a long time that I was made to feel bad about expecting to be treated kindly and I feel like going above and beyond should be a companies norm. I don’t know when that was not the case. But this is a perfect example of standards being at a low end thinking that enough More

by Rachaelelizabeth124 Verified Customer Verified Customer

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It's been frustrating trying to get body work done on my truck and I've been trying to get this recall done in my Roush for over a year now. Hopefully my next appt in December 1st (two months from now) wil truck and I've been trying to get this recall done in my Roush for over a year now. Hopefully my next appt in December 1st (two months from now) will finally resolve the recall. I realize it's not all the dealerships fault. It's just frustrating. Especially since I've been a Ford buyer my whole life. More

by Ron P Verified Customer Verified Customer

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Very dependable and very friendly dealer. No problem gettin service scheduled. Would recommend Skyline ford for service. No problem gettin service scheduled. Would recommend Skyline ford for service. More

by sroberton1 Verified Customer Verified Customer

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Mel, was excellent she is very thorough and is a very important part of Skyline Ford Service Department. We Love coming to the Dealership because they have such valuable employees! Vince is wonderful! important part of Skyline Ford Service Department. We Love coming to the Dealership because they have such valuable employees! Vince is wonderful! More

by JENNY19 Verified Customer Verified Customer

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Arturo is great to work with. Jim A. Is always friendly and their team does great work Jim A. Is always friendly and their team does great work More

by bfulton08 Verified Customer Verified Customer

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Have worked with them my whole life. It takes great management to have great employees and skyline has it all. Service department is clean enough to eat off the floor and the professiona It takes great management to have great employees and skyline has it all. Service department is clean enough to eat off the floor and the professionals that work there are great to deal with More

by Rnopp Verified Customer Verified Customer

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Excellent service and I definitely recommend this dealership . Look forward to own more Ford products . Hope to own expeditions one day! dealership . Look forward to own more Ford products . Hope to own expeditions one day! More

by judymmcneil@yahoo.Com Verified Customer Verified Customer

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I believe the service manager John keeps the entire show functional. I’ve experienced good and bad from skyline, John is the staple🤙 functional. I’ve experienced good and bad from skyline, John is the staple🤙 More

by The pro from dover Verified Customer Verified Customer

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Great job and nice n helpful explained everything very thoroughly and made sure I was welcomed thoroughly and made sure I was welcomed More

by jasminesierra106 Verified Customer Verified Customer

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The technicians are professional with high skills. The work area was extremely clean and well organized. Clear signage so you know where to go. We were greeted when we opened the door of the shop. The The work area was extremely clean and well organized. Clear signage so you know where to go. We were greeted when we opened the door of the shop. They were ready to help us and very helpful in giving us a courtesy ride home. They kept the area that they were working on protected and clean. They were thorough in their diagnosis of our car’s issue. They explained it to us very clearly and made us feel heard and our car safe. More

by MONICAWADE Verified Customer Verified Customer

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