Arturo Gonzalez
Arturo Gonzalez at Skyline Ford

Arturo Gonzalez | Page 16

Service Advisor

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.5
312 Reviews
4.5

312 Reviews

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312 Reviews of Arturo Gonzalez

September 08, 2023

Dealership Rating
Employee Rating

Good communication and letting me know what was wrong and options to address it. Car was done slightly earlier than expected. More

by TMc2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2023

Skyline Ford responded

We love being ahead of schedule! Thank you for choosing Skyline Ford!

September 05, 2023

Dealership Rating
Employee Rating

The team at skyline is always helpful and attentive. I’ve been buying trucks there for 13 years now for my personal and commercial needs. Highly recommend. More

by jonboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colby Webb , Garrett Lanz, Jeff White

Feb 08, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

September 04, 2023

Dealership Rating
Employee Rating

I always get taken care of rather quickly here. And know that the job will be done right, every time. More

by sneexplayzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

September 04, 2023

Dealership Rating
Employee Rating

Awesome service. They completed warranty work faster than expected. The coffee in the waiting room was decent too More

by mjmannix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

September 01, 2023

Dealership Rating
Employee Rating

Bad experience. Semi resolved by service manager. Would still like to know why my van sat in the shop the entirety of a day and nothing was done? More

by cascadepeaksco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jim Agur

Dec 21, 2023

Skyline Ford responded

We apologize for the frustration and inconvenience caused by your van sitting in our shop without service. It's important to us that every customer receives timely and efficient service.

August 28, 2023

Dealership Rating
Employee Rating

Don't care for the reliability and warranty coverage of a 2020 Ford Escape. 49,000 miles and I had a $ 2,000 repair not covered, I bought a Kia to replace the Ford Escape. Will take a miracle for me to purch More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 21, 2023

Skyline Ford responded

We're sorry to hear about your disappointment with the reliability and warranty coverage of your 2020 Ford Escape. It's disheartening to learn that your experience led you to choose another brand. We sincerely hope for an opportunity in the future to restore your faith in our products and service.

August 25, 2023

Dealership Rating
Employee Rating

Friendly, courteous, got the job done in a timely manner, estimated correctly what needed to be done. More

by PAULJAMORIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 24, 2023

Dealership Rating
Employee Rating

Waiting area was Clean, Service was prompt, and everyone was professional. And it didn't take long to be on my way. More

by REOLSON503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Marr, Mel Wangler, Jim Agur, Jenny Thomas , Gavin Lawson, Rich Ramsey, Sterling Wallace

Feb 08, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 21, 2023

Dealership Rating
Employee Rating

My car was stolen and they didn’t do the job and I had to take it back. More

by Momacarol46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 21, 2023

Skyline Ford responded

Vehicle stolen? We'd love to work on this further with you. Reach out to us at your convenience.

August 20, 2023

Dealership Rating
Employee Rating

ATURO AT SKYLINE FORD was very helpful. My appointment for a diagnosis was still about 2 weeks out. I wanted to make sure it was safe to drive. He took it on a test drive and recommended tha More

by Hopkinsbe29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis the shuttle driver.

Feb 08, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

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