Arturo Gonzalez
Arturo Gonzalez at Skyline Ford

Arturo Gonzalez | Page 19

Service Advisor

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.5
312 Reviews
4.5

312 Reviews

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312 Reviews of Arturo Gonzalez

June 23, 2023

Dealership Rating
Employee Rating

I was quoted a price for the work to be done and it was $100 more than quoted. The price was adjusted after I mentioned it. I had my transmission fluid flushed and was told nothing of concern and 2 weeks l More

by SUAREZMICHELE
Service Price Transparency
Recommend Dealer
No
Jul 27, 2023

Skyline Ford responded

We take customer satisfaction very seriously and we are committed to providing our customers with the best possible experience. We apologize for the inconvenience and frustration that you experienced. Shoot an email to jima@skylineforddirect.com when you can or give us a call so we can work on this with you.

June 23, 2023

Dealership Rating
Employee Rating

I am pleased with their help, and always being available. If I have questions about what they are doing, I always get a clear answer. More

by LILLY2LUCY
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Sage Bass, Octavio Hernandez, Jim Agur , Chad Clevenger, Matthew Hyatt, Jeff White

Aug 01, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 22, 2023

Dealership Rating
Employee Rating

They were effective and courteous. Very orderly and clean. Were done promptly and their price was reasonable More

by scotth
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson

Aug 01, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 21, 2023

Dealership Rating
Employee Rating

Staff is always polite, knowledgeable, friendly, competent. Waiting area is great, complete with TV and available snacks and coffee. I appreciate being connected with the staff via text. More

by John278
Service Price Transparency
Recommend Dealer
Yes
Aug 01, 2023

Skyline Ford responded

We're happy we could serve you. Thank you for choosing Skyline Ford!

June 14, 2023

Dealership Rating
Employee Rating

I left the dealership twice and my car sounds no better than when i brought it in for my breaks making an awful noise. My other car went in for an oil change and they didnt even check all my fluids. Im not More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 19, 2023

Skyline Ford responded

We want everyone and their vehicle to receive a 5-star treatment at Skyline Ford. We want to hear more from you on this and work with you on it. Give us a call and ask for Jim Agur or shoot an email to jima@skylineforddirect.com.

June 14, 2023

Dealership Rating
Employee Rating

Never have to wait long. Great and friendly customer service highly recommend will be going back in the future. More

by Carrie_swayze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Ramsey

Aug 01, 2023

Skyline Ford responded

We look forward to seeing you again! Thank you for choosing Skyline Ford!

June 14, 2023

Dealership Rating
Employee Rating

Preformed the scheduled service within the time frame they said. Very satisfied with their performance and pricing. More

by Steve O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson, Rich Ramsey

Aug 01, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 09, 2023

Dealership Rating
Employee Rating

Friendly and courteous. The price was competitive and they had my car ready ahead of schedule. More

by DOUGRAWLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 08, 2023

Dealership Rating
Employee Rating

No explanation of service and warranty. Easy appointment setup but no follow up of work and warranty. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Skyline Ford responded

We'll make sure to sharpen up that part of our process. Thank you for choosing Skyline Ford!

June 08, 2023

Dealership Rating
Employee Rating

Mechanic was thorough, pleasant, efficient. Good representation of skyline. Let me know everything he was doing and gave good information on results of his results. More

by RONER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Marr, Mel Wangler, Jim Agur , Gavin Lawson, Rich Ramsey, Sterling Wallace

Jul 26, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

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